Silvanus Forest Retreat by Madstays, Alibaug

Booked the Pool suite room for 2 nights but the pool was unusable as it was filthy. On the first day we were told that it had just been cleaned and chlorine had been added. By the end of that day we realised that we had been lied to. Next morning at around 07:30 I saw the pool cleaner and asked him to have it cleaned. He said it would not be possible as it would take too long and too much effort. They offered to give us another room but we had a child and it would have been difficult to switch. The person who made the booking said she would have it cleaned on the 2nd day but that too didn't happen. The HK and room service staff were really nice.

It was a pleasant stay, rooms were good and very clean. I personally met the owner of the resort Mr.Sanjay, he is very kind and down to earth person, showed us the upcoming amenities in the resort. I would highly recommend this place to people travelling with family and kids.

We the group of 35 Rotarians had an amazing weekend at Silvanus resort . A beautiful , well maintained 75 rooms property mushroomed in dense mangoes and various other fruits plantations ***** with the food and over all hospitality makes it an ideal long stay gate way.

Service was top notch,food was delicious and fresh and the staff were very coperative and prompt and place were neat and clean Mr.Sanjay was very helpful and very peaceful environment good place to hangout with family and friends looking forward to visit again

We recently booked Silvanus forest retreat Hotel for a family stay, and while the hotel had some great aspects, there were a couple of issues that we encountered during our stay. *Issues:* 1. *Washbasin in the bathroom*: The washbasin in our room's bathroom was a bit inconveniently placed. 2. *Bathroom locks*: The bathroom locks could be improved for better security and ease of use. 3. *Room change*: We had to request a room change due to some issues, which was attended to, but it would be great if such issues could be minimized. *Suggestions:* - Improving the bathroom layout and fixtures would enhance the overall experience. - Ensuring that all rooms are thoroughly checked before check-in would help avoid room changes. *Overall:* Despite these issues, the hotel staff was helpful, and we appreciate their efforts. With a bit of attention to these details, Silvanus Hotel could provide an even more enjoyable stay for families. Rating: 3.5/5 stars We hope the hotel management takes our feedback constructively and makes necessary improvements.

Amazing property very good and courteous staff amazing food great nature ambiance Over all a great location and great property. Over all good host Great guest experience Good food quality Neat and clean facility Good private pool facility