Buffalo Airport Hotel

房間很大，乾淨衞生，設施挺新。床墊舒服，床單和被罩手感特別柔軟舒適，床品新。酒店有機場接送服務，不行到機場也就20分鐘，1英里。我退房時間太早，前台沒人，衹好把房卡放在前台。按金收的有點多，150刀。

I rarely write negative reviews, but our experience at this hotel was truly unacceptable and needs to be posted. From the moment we arrived, the front desk receptionist was dismissive and unhelpful. He made no effort to welcome us or provide basic guidance. We were given no instructions on how to reach our room 426, which turned out to be on the second floor in a confusing layout with no clear signage. After wandering around for an extended time trying to find it, we returned to the reception, only to be met with silence like he didn’t have tongue in his mouth. The receptionist didn’t say a word just handed us a paper map and pointed vaguely, as if speaking was too much effort. His behavior was extremely unprofessional and made us feel completely unwelcome. We were not given access to the convenient side gates that would have allowed easy access to our room. Again, no explanation or guidance was provided. It felt like we were intentionally being inconvenienced, and sadly, we couldn’t help but suspect that his rude and dismissive attitude may have been due to our names or skin color. It was hard not to feel that some form of racial bias or discrimination was at play. we were disappointed to find there was no body soap in the bathroom, bottle was empty. A basic amenity like that should never be missing in any hotel, regardless of its rating. Overall, this was one of the worst hotel experiences we’ve had. The lack of professionalism, courtesy, and basic hospitality especially from the front desk was inexcusable. Management seriously needs to address staff training and review potential discriminatory behavior. I would never recommend this hotel to anyone and will certainly never return.

酒店離機場很近，開車十分鐘不到就到了。額，前台態度不錯，就是酒店有可能是接待旅行團的，一到早上特別吵

Decent

酒店位置靠近機場，每天都有擺渡車免費送去機場，後來航班取消了，又訂了一個晚上，可以坐擺渡車返還酒店。

만족합니다