Travelodge Cheltenham

Finished work and had train delays so looked at the hotel and it was £78 for the night which was fine, booked it or so I thought as mobile ran out of battery, arrived at the hotel to no booking, despite it coming out of my account, argued about this but ended up having to pay £108 so an increase of £30 in the space of an hour to stay. Offered no complimentaries, no breakfast and the wi fi was appalling. Would never ever stay here again although the reception manager was a nice fella called Dan

the guy on reception was very welcoming and friendly, the room and the whole hotel itself was very very clean!

During my recent stay, I was genuinely impressed by the exceptional level of care shown by Maddie at reception. She demonstrated exactly what true hospitality should look like going out of her way to ensure I felt looked after, even when options were limited. Maddie handled the situation with calm, kindness, and a level of attentiveness that made a real difference to my night. It’s clear she genuinely cares about guests and brings warmth to the role that isn’t easy to find. She’s a real asset to the hotel professional, thoughtful, and someone who represents the brand to the highest standard. I hope her efforts are recognised because she made my stay feel personal and supported in a way that truly stood out. Adam Berry

Veronica and the team on reception were very helpful and professional from the moment I arrived until the moment I left.

Not a good experience..... booked 1 night at Cheltenham for a uni open day.... average room really nothing special... unfortunately a large group of school children were also booked in but instead of putting them in a separate part of the hotel all together they were spread out over the 3rd floor...... and of course we were on the 2nd floor.... so from 8pm until 4.30am they were running around and banging about right above our room.... spoke to reception at 10pm but nothing was resolved

All good except the room was way too hot and affected us sleeping. No way to cool it down .. the fan left in the room did little.