MUMIAN Cheng'du Dong'an Lake, Unbound Collection

Booked a night because of attending concert in the gymnasium next to the hotel. Best choice ever during the rainy day, walking distance after concert and can settle down immediately after drenched. The customer service lady Rainbow has been very helpful and caring, even desserts are prepared before we reached to our room after concert. Best choice if watching concert at Dong An Hu.

Very convenient to attend the stadium, unfortunately it was raining so we couldn’t enjoy the area for a walk. The hotel is lovely, the staff were helpful only when we found someone who spoke English. The room was spacious and modern, not a big deal but we couldn’t find any towel hooks and there wasn’t a full length mirror. We wanted to use the pool but didn’t know we had to wear a swimming cap before booking the hotel, I would have preferred notice. By the photos I also thought there was an outside pool, but as told there wasn’t. The bar area was nice for a drink and the restaurant was convenient for dinner with a good range. Breakfast catered for the Chinese but there was enough selection for Westerners. We found it very difficult to find the hotel via DiDi as it comes up as Hyatt so we didn’t know if we were going to the correct address but took the chance. I would recommend staying here if you are going to the stadium. We stayed a few nights in Chengdu before moving here for the event.

The front desk as well as other service staff provided splendid service to make us feel at home right from the start to the very end of our stay! Would especially like to commend front desk staff Angela for her help making us feel right at home during our check in. Will also like to commend the uncle from the supplies dept for troubleshooting the HDMI connectivity from my laptop to the room TV. He left us a direct HDMI cable for direct connection to the TV when we found the wall HDMI socket to be not working. Will definitely come back to stay here again when there's another concert nearby!

The hotel is very close to the stadium with super nice surrounding. It is clean and well organized, with excellent service. Breakfast and coffee are both of high quality. I enjoyed my stay! The front desk lady, Ms Lucy is very nice and served my needs in proactive ways.

Very nice stay at this hotel. Extremely friendly and professional staff during check-in procedures with Ms. Freya helping throughout the whole process. Room was amazing and the view from the balcony also great. Recommend the restaurant also, very good local food! Great stay in Chengdu.

1.酒店位置很好，就在東安湖公園旁，直接出門就可以散步！酒店貼心的升級了湖景房，風景特別棒，看日出位置絕佳！頂樓的酒吧視野很好，看公園全景非常美！ 2.酒店早餐很豐富，茶葉蛋很好吃，麪食和糕點也不錯，紅茶也挺好！餐廳可以吃午餐和晚餐，味道都很好，週五週六還有自助火鍋可以吃。 3.酒店服務很好，有求必應！ 4.酒店的咖啡味道也不錯，還有一些甜品也挺好吃！ 建議：酒店的紙袋提手處容易斷，裝裏面的杯子摔壞了，建議更改提手！