Vienna International Hotel (Xindu Sanhechang Underground Station Branch)

Vienna International Hotel (Xindu Sanhechang Underground Station Branch) Reviews

Vienna International Hotel (Xindu Sanhechang Underground Station Branch)

No.789 South Section of Yilong Avenue, Xindu District, Chengdu, Sichuan, ChinaView Hotel Details
Vienna International Hotel (Xindu Sanhechang Underground Station Branch)
Vienna International Hotel (Xindu Sanhechang Underground Station Branch)Vienna International Hotel (Xindu Sanhechang Underground Station Branch)Vienna International Hotel (Xindu Sanhechang Underground Station Branch)
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Vienna International Hotel (Xindu Sanhechang Underground Station Branch)

9.2/10
Very Good
1496 review
Verified reviews
Location9.3
Amenities9.2
Service9.2
Cleanliness9.2
Filter by:
Sort by:
All reviews(1496)
Positive reviews(1440)
Reviews with photos/video(215)
Friendly front desk staff(116)
Classy environment(114)
Large rooms(61)
Offers pick-up/drop-offs(58)
Convenient parking(40)
Perfect for business trips(33)
Delicious breakfast(28)
Stayed multiple times(14)
Negative reviews(56)
Guest User
Superior Double Room
Stayed in Aug 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Sep 3, 2024
Nice hotel near the Panda Base. Zhong and Mrs He at the front desk are friendly and competent and got me set got the Panda Base and always helpful. . The room is clean and tidy, and the facilities are complete and convenient. It is 5 kilometers away from the Panda Base, which is relatively close. Great family owned dumpling store just next door
6/7
Response from Property: 尊敬的客人，非常感謝您入住酒店，並留下評價，最好的旅行就是在陌生的地方發現一種久違的感動。
Hayden Ng
Superior Double Room
Stayed in Oct 2024
Business traveler
1 review
8.5/10
Very Good
Posted on Nov 22, 2024
This hotel is located in Chengdu’s 3rd ring, nestled within a residential area with a few nearby malls. The front desk staff are very helpful and can communicate effectively in English. The breakfast offerings are average, but there are plenty of local eateries within walking distance that serve authentic dishes. A complimentary laundry room is available on the 13th floor, equipped with facilities for washing and steam ironing. While the in-room air conditioning can be inconsistent and the amenities are fairly basic, the stay overall is comfortable and pleasant.
Response from Property: 親愛的顧客，感謝您入住維也納酒店。能得到您的肯定是酒店最大的榮幸。我們一直致力於為每一位賓客提供乾淨舒適的入住環境和細緻、周到的服務。因最近有團隊客人入住並有會議，所以大堂人員較多。我們為您此次不愉快的入住體驗感到歉意，希望我們真誠的服務能夠帶給您更愜意的體驗，酒店全體員工衷心期待您的再次光臨！
马雅
Superior Double Room
Stayed in Jun 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Aug 3, 2024
Very nice hotel with very nice people. They were trying hard to speak English. It has a very good coffee shop just the bottom of the building. The hotel is very far from the city center but it is only 15 minutes drive from the pandas.
Response from Property: 尊敬的維也納貴賓，衷心感謝您選擇入住維也納國際酒店。感謝您對我們的認可及支持。酒店優越的地理位置、體貼入微的真情服務，旨在為您的商務之行提供更多便利。您的認可與信任是我們努力進步、不斷完善的源源動力。 期待您的持續關注，歡迎您再次入住本酒店。
vickileigh
Superior 2-bed Room
Stayed in Sep 2023
Family
7 review
10/10
Outstanding
Posted on Oct 28, 2023
Nice clean hotel. Not too far to visit the Pandas. Nice to have two double beds as we were traveling with teenagers and the beds were big enough to share.
Response from Property: 非常感謝您的好評，讓我們感到無比欣慰，我們會再接再厲越來越好，讓您每次來都可以感受到我們滿滿的愛心。讓您滿懷希望而來，流連來回。我們所有員工都期待您的下次光臨!
Guest User
Superior Double Room
Stayed in Dec 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 12, 2025
good good
Response from Property: 尊敬的維也納貴賓，衷心感謝您選擇入住維也納國際酒店。感謝您對我們的認可及支持。酒店優越的地理位置、體貼入微的真情服務，旨在為您的商務之行提供更多便利。您的認可與信任是我們努力進步、不斷完善的源源動力。 期待您的持續關注，歡迎您再次入住本酒店。
Guest User
Panda Family Friendly Themed Room
Stayed in Apr 2025
Family
1 review
8.0/10
Very Good
Posted on May 4, 2025
good！
Response from Property: 尊敬的維也納貴賓，衷心感謝您選擇入住維也納國際酒店。感謝您對我們的認可及支持。酒店優越的地理位置、體貼入微的真情服務，旨在為您的商務之行提供更多便利。您的認可與信任是我們努力進步、不斷完善的源源動力。沒有得到您的五星好評小維感到很遺憾呢！ 期待您的持續關注，歡迎您再次入住本酒店。
Guest User
Deluxe Queen Room
Stayed in May 2024
Business traveler
17 review
10/10
Outstanding
Posted on Jun 21, 2024
Goooooood
Response from Property: 尊敬的客人，您好！看到您對我們酒店如此高的評價，小維非常感激，我們不僅做的是舒適酒店，我們也是特別注重微笑服務呢。看到前台的小妹一個個笑的如此甜美，是不是也會讓您心情愉悦呢！期待您下次入住哦！
Guest User
Superior Double Room
Stayed in May 2024
Couple
5 review
2.0/10
Posted on Jun 29, 2024
We booked a superior double room online, but we were given a double room with two beds pushed together without informing us. And the toiletries have also been opened.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Vienna International Hotel Chengdu Panda Base Sanhechang Subway Station Branch! We sincerely apologize for bringing you a bad stay experience. You booked a superior double room, which is relatively small. We have upgraded you to a room with a view, which is larger and more comfortable. Regarding the issue of toiletries, our hotel management attaches great importance to it and has made careful investigations and timely rectifications! If you have any questions during your stay, you can dial 0 to the front desk, and we will solve it for you as soon as possible! Your sincere evaluation is a spur for the hotel's continuous improvement. We look forward to your visit again and will definitely give you better and more satisfactory services. A great stay experience, all the hotel staff sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in May 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 16, 2024
The service is warm and thoughtful, and the pick-up and drop-off service at the Panda Base is very considerate and convenient.
Original TextTranslated by Google
Response from Property: My dearest friends, for us, dreams have kept us staggering up to now with high momentum. My appreciation and affirmation of the hotel are the best encouragement for us on the way forward. Don’t worry, we will definitely Continue to go all out and do your best!
Guest User
Superior Double Room
Stayed in Apr 2024
Family
8 review
10/10
Outstanding
Posted on May 23, 2024
The room is clean, very tidy, the service is warm and thoughtful, the facilities are complete, and the surrounding environment is beautiful and convenient
Original TextTranslated by Google
Response from Property: The most beautiful sights in the world are those where the first heartbeats are unknown. Thank you very much for your favor and love for Xiaowei. We will never stop moving forward. For your trust, we will be more persistent and look forward to your next stay~
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business traveler
1 review
10/10
Outstanding
Posted on May 22, 2024
The room facilities are complete, the service is considerate, and the hotel hardware is in excellent condition. It is worth staying.
Original TextTranslated by Google
Response from Property: You are the cutest little star in the world. I have fallen in love with the whole universe just to meet you. We met at the Vienna International Hotel Panda Base Sanhechang Subway Station Branch!
Guest User
Superior Double Room
Stayed in Apr 2024
Business traveler
3 review
10/10
Outstanding
Posted on May 25, 2024
The room is big and very clean. The lady at the front desk is very attentive~
Original TextTranslated by Google
Response from Property: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic Vienna hotel people can leave you with a good memory. Looking forward to your next visit and wishing you all the best.
Haizaishenhezhong
Deluxe 2-bed Room
Stayed in Jan 2024
Family
34 review
7.0/10
Posted on Feb 17, 2024
To be honest, the bad review is for the front desk staff. There is a **** waitress who can't speak human language! She doesn't even know how to respect people at the most basic level. When she asked her where the bathroom was, she said over there without raising her head. I know which way? !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Vienna International Hotel Chengdu Panda Base Branch. Thank you very much for taking your precious time to share your experience in the hotel. We are sorry for the problems you encountered during your stay. We have also communicated with the relevant departments to thoroughly investigate the matter. In the future, we will strengthen staff training and supervision to provide customers with better services. Thank you again for your review and we look forward to your next visit and experience.
Ivan Lvov
Superior Double Room
Stayed in Jan 2024
Solo traveler
18 review
9.0/10
Great
Posted on Feb 22, 2024
Nice hotel with helpful staff. The workers speak some English. The room is clean and spacious.
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for your visit, and also sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to continue moving forward. I hope There are more opportunities to serve you!
Qingkeqingningma
Superior Double Room
Stayed in Jun 2024
Family
15 review
10/10
Outstanding
Posted on Jul 21, 2024
I brought my children to Chengdu specifically to see pandas, and just to see pandas, I chose this Vienna restaurant next to the panda base. The hotel service staff are professional and enthusiastic, and the rooms are very clean. When I was booking a room, I saw that there was a pick-up and drop-off service from the Panda Base, so I asked the front desk. Make a reservation one day in advance and the chef will deliver it on time. I checked out of the room when I went out in the morning, thinking that I would not enjoy the pick-up service again, but after consulting, it was okay. The guy who arranged it picked us up back to the hotel on time and was very welcoming throughout the process. The Panda Base is already outside the third ring road of Chengdu. The surrounding area is not as prosperous as the city center, but there is a night market at the Straits Tea City within ten minutes' walk, with a variety of snacks. If you don’t want to eat snacks, you can also eat hotpot skewers around. All in all, the accommodation experience was very good and the two children were happy.
Original TextTranslated by Google
Response from Property: Dear distinguished guest from Vienna, thank you sincerely for choosing to stay at the Vienna International Hotel. Thank you for your recognition and support of us. The hotel's superior location and considerate and sincere service are designed to provide more convenience for your business trip. Your recognition and trust are the source of motivation for our efforts to progress and continuously improve. We look forward to your continued attention and welcome you to stay at our hotel again.