مستخدم نزيل
23 أبريل 2025
The room was booked by my company and we were a family with 2 big suitcases, still asked to pay in advance. The receptionist was sarcastic and rigid, after many calls were checked in. Went to the restaurant, opted for a la carte, 3 roti and kofta took 42 minutes to be served after multiple reminders to the waitress, kofta was potato balls in a white tasteless gravy, daughter asked for dragon chicken which was very spicy. We have booked triple sharing, it took them 2 hours to get the extra bed, morning 7 am, tried calling in room dinning for tea, call was not picked. Overall pathetic staff. Hotel is mainly catering to airline crew.
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