Holiday Inn Express Chenzhou Suxian by IHG

This hotel is very impressive both in its rooms and in its public areas. The room is spacious and bright, with elegant and warm furniture. The bedding and toiletries are very high-end, making people feel the warmth and care of home. The hotel also provides free Wi-Fi, which allows me to stay connected during my trip.

This time I came to Chenzhou for a trip, and the experience of staying at Chenzhou Smart Selection was beyond my imagination! From the moment I stepped into the hotel, the warm and thoughtful service made me feel warm. The front desk checked in quickly and recommended interesting places around. Fruits were also given away, and the room was warm and exquisite, with full details. The bedding is soft and comfortable, and I have a great sleep at night; all smart devices are available and very convenient to use. The bathroom was clean and tidy with good quality toiletries. The hotel's breakfast buffet is rich and varied, with both Chinese and Western food, and the taste is amazing. The location is also great, with convenient transportation, shopping malls and restaurants surrounding it. I highly recommend this hotel and will choose it again next time I travel!

Overall it is good and can be provided at this price. Such rooms and facilities. Overall it's pretty good. The laundry room in the hotel is very average. It's not just average, and there is no membership service.

The service in this hotel really makes you feel like at home! The staff is very professional and warm, whether it is the front desk, room service or restaurant staff. Special thanks to them for their attentive care, which made my holiday a pleasant one! ”

The hotel lobby is very grand, the service attitude of the lady at the front desk is also very good, the room is fully equipped, the room is very smart, the toilet is also heated, the room lights can be controlled by Xiaodu, which is very convenient, it is really a blessing for lazy people, the water temperature in the room is also very high, the bath is very comfortable, the hotel breakfast variety is also relatively large, in general, the experience is very good, the next business trip will come again

advantage: 1. It is a newly opened hotel with new furniture and equipment. The room design is also very reasonable and looks neat and clean. The room is very spacious. 2. I asked the front desk and found out that the laundry room has self-service card access and is free of charge. There are three washing machines and three dryers, so I have to go three times to wash clothes: wash, dry and take them out. There are few customers, so you don't have to wait, but it's a bit troublesome to go up and down. 3. The breakfast restaurant is large, with a wide variety of food and a lot of service staff, but they are not up to standard. Areas for improvement: 1. There are three elevators side by side, and there is no display of the current floor. The key is that they are not linked. I don’t know which elevator is suitable, so I have to press three buttons separately each time. unreasonable. 2. There are no directions when you get out of the elevator on the 15th floor. The laundry room is on the left and the dining room is on the right. Add a guide. 3. Only one room card was given, and the power was cut off when I took the card out. However, you need to swipe your card to use the self-service laundry room door and floor elevator. The problem is, it takes at least three trips to wash, dry and pick up clothes. What is even more unreasonable is that when you swipe your card to enter the room, all the lights will automatically turn on and a welcome voice will be played. However, I went out to do laundry three times and woke up the sleeping baby in the room three times. After I went out, the power was cut off and the air conditioner was also turned off. So the design of this hotel room is that only one person can stay in it? Or does the whole family have to do laundry together? 4. New hotel with very new facilities. If you don't open the window in the room, there is a bit of smell, and the corridor has a stronger smell. 5. The breakfast coffee is freshly ground, even the coffee with fresh milk, but there is only one machine, so both milk and beans need to be added, and only a little bit is added each time. The coffee machines frequently break down, and there are often a lot of people waiting for staff to handle the situation. The machine at the back went on strike.