Snowbird Mountain Lodge - All-Inclusive Adventure

Was in Fontana for a car event, and drove over to Topoco for breakfast. The food was delicious and the server Jasmine was excellent . Food came out fast, and they have plenty of fresh coffee to drink. I’m definitely coming back for breakfast while I’m here.

We totally agree with Martha's review from July 2024 since we, too, had been there many times since 2000. No flowers in the room, cookies tasted more like those at supermarkets, no real attention from the desk (say hello when guests come for breakfast?), no special scented soaps, no different dinner menus from night to night was very disappointing, stayed in a very small room when there were bigger, same price rooms in main lodge and were not occupied at all, room was not tended to during two day stay, no cute privacy hangar, no gift shop anymore with Snowbird coffee cups or notable blankets, etc. Only three employees made any effort to be outgoing but they also were covering for the lack of other employees and were overworked. Indigo, I am sure you are making more because room rates are 30% higher but whoever decided to stop the little psychic gifts and special treatment the family used to do needs to move on.

We initially booked a hotel in Gatlinburg for our Smoky Mountains trip, but found the town too hectic for our taste. It wasn’t the serene nature escape we were hoping for. Luckily, we discovered Snowbird Mountain Lodge. Perched on a mountaintop in the secluded Nantahala Forest, this charming 1940s lodge was exactly what we needed. The moment we drove up the steep road, we knew we had found our haven. Corey greeted us warmly, making us feel instantly at home. Our room in the main lodge was small, cozy, and rustic, with the delightful scent of chestnut wood. It was impeccably clean, and the linens were fresh. Dinner that evening was a delightful four-course meal, with each dish being fresh and delicious. The next morning, we woke up to a breathtaking view of misty mountains and clouds still sleeping between the peaks. The only sound was the forest slowly waking up, no cars or motors for miles around. Pure perfection! Breakfast was delicious, and we were also provided with a backpack containing our lunch and supplies for a day out in the park. We enjoyed every moment in the Lodge and wished we could have stayed longer. We will be back! Thank you, Corey and Arin, for your wonderful hospitality, for meeting all our needs, and for making us feel at home.

Snowbird Mountain Lodge used one of my TripAdvisor reviews on its website. Due to the changes I’ve seen under the ownership of Indigo Road-and not for the better-I wrote the corporate email and requested them to remove my review. So far, they have not. It is unfortunate that there was no direct address or point person at Indigo Road to contact with my concerns before I wrote this review. Thank you.

We have been coming to Snowbird Mountain Lodge since 1981. We have witnessed the impact of several owners. Robert Rankin made the largest positive impact. After his changes the lodge was magical. Now that Indigo Road owns it, it appears that no one is interested in taking care of the details. 1. spider webs in window in lobby. 2. outside artful water feature broken 3. igniter on fire pit broken 4. Beautiful large wine bottle paintings in bar- removed.(did an Indigo Road VIP take them to their lakehouse?) 5. wine bottle lamps-removed 6. lovely artful water feature in sun room removed. 7. menu was never up to date. They never had the smash burger and when they ran out of pasta, they didn't run to Ingles to get some. They just said they were out. But didn't change the menu. 8. fruit in the lunch is a mealy red delicious apple. We used to get grapes or tangerines and in apple season- local apples 9. Hardly any employees around. 10. no self service tea area and no fruity water in lobby. no cookies in the afternoon. 11. no one is feeding the birds 12. Yard needed mowing. 13. swing was taken down and never put back up. This is not the place that it used to be and I think that the issue is no one is paying attention to details that this lodge has been noted for in the past. It is still a beautiful view. The breakfast is still good and is the best thing that comes out of the kitchen. The coffee is still good but for the price and trek to get there, more attention should be paid to the guests' experience.

We had the best and most relaxing visit to Snowbird. The views are unmatched. The meals and service were excellent. We enjoyed sitting and rocking chairs on the front porch of our cottage, then we enjoyed a relaxing soak in our private hot tub, which is available in some rooms. We enjoyed cocktails and a board game in the cozy lobby while we waited for our dinner, time to arrive . Highly recommend!