مراجعاتDe Chai Oriental Nimman

رد من مكان الإقامة: 尊敬的客人，感謝您抽出時間分享您的反饋。我們非常遺憾聽到您在入住期間的負面體驗，對您和您的孩子帶來的不便和困擾，我們深表歉意。關於賬單問題，我們想説明，酒店財物在入住期間應由客人妥善使用並保持原狀，以便我們能為其他客人提供同樣品質的體驗。我們理解此情況給您帶來了困擾，非常遺憾影響了您的入住體驗。您提到的入住服務問題已反饋至管理團隊，我們正在審查相關流程，以防類似問題再次發生。雖然很高興Ctrip客服協助了您，但我們理解這並不能完全彌補您所感受到的不便，我們再次致以誠摯歉意。希望未來能有機會再次歡迎您入住，讓您體驗到我們努力追求的高標準服務與款待。此致敬禮，Wallop M.Hotel ManagerDe Chai Oriental Nimman

رد من مكان الإقامة: 尊敬的客人，感謝您分享您的入住體驗。很高興您對我們酒店的地理位置和套房的性價比感到滿意。對於您提到的噪音問題以及房內電話使用不便，我們會認真記錄並持續改進，以便為客人提供更舒適的體驗。期待未來有機會再次歡迎您入住 De Chai Oriental Nimman。此致敬禮，Wallop M.Hotel ManagerDe Chai Oriental Nimman

رد من مكان الإقامة: 尊敬的 Maikeyasemogen，感謝您分享您的寶貴意見。我們很高興您喜歡我們的樓頂露天天台這一特色。同時，我們也會繼續努力提升酒店的其他方面，為客人帶來更全面的優質體驗。期待有機會再次歡迎您的光臨。此致Wallop M.Hotel ManagerDe Chai Oriental Nimman

رد من مكان الإقامة: Dear Valued Guest,Thank you for your review. We’re glad you found our location convenient.We apologize for the inconvenience caused by the unstable water temperature. Please know that we are addressing this issue with our maintenance team to improve the experience for future guests.We appreciate your understanding and hope to welcome you back to De Chai Oriental Nimman soon.Best regards,Wallop M.Hotel ManagerDe Chai Oriental Nimman

رد من مكان الإقامة: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay.Please rest assured that we normally maintain very high standards of cleanliness, and your comments have been shared with our housekeeping team to ensure immediate improvements in dust control and air-conditioning maintenance.We appreciate your understanding and hope to have the opportunity to provide you with a much better experience on your next visit.Best regards,Wallop M.Hotel ManagerDe Chai Oriental Nimman

رد من مكان الإقامة: Dear Valued Guest,Thank you for your feedback. We’re glad to hear you found the room spacious and clean, and enjoyed the delicious breakfast.We appreciate your comments about the air conditioner and will keep them in mind to improve guest comfort.We hope to welcome you back to De Chai Oriental Nimman in the near future.Best regards,Wallop M.Hotel ManagerDe Chai Oriental Nimman

رد من مكان الإقامة: 尊敬的貴賓，感謝您選擇入住我們酒店並花時間分享您的寶貴意見。很高興您對酒店的地理位置和周邊環境感到滿意。對於您提到的按金政策、機場噪音、陽台安全、房內用品及設備噪音等問題，我們深表歉意。您的反饋對我們非常重要，我們已將相關問題反饋給各部門，正在積極尋找改進方案，確保為客人提供更安全舒適的住宿環境。關於浴缸設計，我們理解不同客人的需求差異，將認真考慮您的建議以提升客房體驗。感謝您的理解與支持，期待有機會為您提供更加完善的服務。此致Wallop M.Hotel ManagerDe Chai Oriental Nimman

رد من مكان الإقامة: Dear Valued Guest,Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the spacious rooms, great location, and well-prepared breakfast.We truly appreciate your recommendation and are glad you found your stay cost-effective. We look forward to welcoming you back to De Chai Oriental Nimman soon!Best regards,Wallop M.Hotel ManagerDe Chai Oriental Nimman

رد من مكان الإقامة: Dear Valued Guests,Thank you so much for your kind words! We're very happy to hear that you had a very good stay with us. We hope to welcome you back again soon!Best regards,Wallop M.Hotel ManagerDe Chai Oriental Nimman

رد من مكان الإقامة: Dear Valued Guests,Thank you for taking the time to share your feedback. We're glad to hear you appreciated the spacious room and the convenience of having two bathrooms.We’re sorry to hear that the service didn’t meet your expectations. Thai hospitality is something we take great pride in, and your comments will help us improve our team’s attentiveness and initiative. We also appreciate your feedback on breakfast and location.We hope to have the opportunity to welcome you back and offer an even better experience next time.Best regards,Wallop M.Hotel ManagerDe Chai Oriental Nimman

رد من مكان الإقامة: Dear Pornchai Mongkolgallasat,Thank you for your lovely feedback! We're so glad to hear that you enjoyed the beautiful, spacious, and modern room, as well as the warm and attentive service from our team. It’s also wonderful to know that you found the breakfast delicious and of high quality—your kind words will surely be shared with our restaurant staff.We truly appreciate your support and look forward to welcoming you back again soon!Best regards,Wallop M.Hotel ManagerDe Chai Oriental Nimman

رد من مكان الإقامة: Dear Valued Guests,Thank you for taking the time to share your experience. We're very pleased to hear that you were satisfied with the service and found our team’s attitude welcoming—your kind words mean a lot to us.We sincerely apologize for the noise disturbances during your stay. We understand how important a peaceful environment is for our guests, and we're sorry that this affected your comfort. We appreciate your patience and understanding in this situation, and we will certainly look into ways to improve our sound insulation and guest experience, especially when it comes to managing noise in common areas.We hope that despite this, you still enjoyed your time in Chiang Mai, and we truly hope to welcome you back for a quieter and more relaxing stay in the future.Warm regards,Wallop M.Hotel ManagerDe Chai Oriental Nimman

رد من مكان الإقامة: Dear Valued Guests,Thank you for sharing your detailed feedback. We're glad to hear that you found the accommodation comfortable and enjoyed the breakfast—especially the bacon! We’ll be sure to pass along your compliments to our kitchen team.We sincerely apologize for the inconvenience regarding the bathroom lighting and the lack of a power outlet at the dressing table. Your comments are very helpful, and we’ll look into improving the lighting and layout to make things more convenient for our guests. We also appreciate your input on the boiled eggs and will review this with our kitchen team to enhance the overall breakfast experience.Thank you again for staying with us. We hope to have the opportunity to welcome you back and provide an even better experience.Best regards,Wallop M.Hotel ManagerDe Chai Oriental Nimman