Shangri-La Chiang Mai

Title: Shocking Experience at a So-Called 5-Star Hotel – Avoid if You’re Indian or Traveling with Kids We stayed at Shangri-La Chiang Mai from 13–15 July 2025 in Room 722 with our 1-year-old baby. We were here to celebrate her birthday and had clearly informed the hotel in advance about a small celebration and decor. Despite a midnight reminder the night before, they said they would only arrange it “by 12 noon,” even after we told them we were checking out by then. At 11:30 AM, they delivered a cake that looked and tasted horrible – completely disrespectful for a birthday moment. The rooms are outdated and not well-maintained. The front office staff was cold, unhelpful, and unprofessional. Breakfast was another letdown — Indian options were terrible: the upma was dry, dosa was cold and bad, tea was awful. The hotel clearly cannot cater to Indian guests. Overall, this is NOT a 5-star experience. It’s not suitable for Indian families, and we left with disappointment and regret. – Anant Khandelwal & Aashka Khandelwal

치앙마이 가족여행에 샹그릴라를 뺄수없죠 체인호텔답게 크고 친절하고 모두 만족할수 있는 호텔이에요 특히나 얼리체크인이 9시에도 해주셨고 레이트 체크아웃 오후 4시까지 가능했습니다 너무 친절하고 좋았던 기억이있어요 유투브는 국보라이프 검색하시면 영상도 있어요^^

設施ok,衛生程度OK， 有小朋友牙膏牙刷，小朋友拖鞋還有小蛋糕送。貼心。地點就不太放便。 

Hotel: Wonderful with an excellent overall experience. • Service: Outstanding services and very friendly, professional staff — they truly deserve appreciation. • Breakfast: The breakfast buffet is excellent and offers great variety. • Free Amenities: • Free water available all day. • Free evening snack buffet. • Facilities: The swimming pool is great and enjoyable. • What’s Missing: It lacks some recreational games such as table football, ping pong, and billiards

非常滿意，前台Rody很熱情，送了很多小禮物🎁還有小蛋糕🧁，好吃😋。早餐很豐盛。酒店還有健身房、有小童泳池。有打卡活動🥰🤭 超級棒！！！👍下次還去。

房間很大很乾凈，對於我們住了四天有很多東西的一家人來説，抽屜很多，儲物空間充足，不會東西放的亂七八糟了。游泳池也是超級棒，最深處有2.5米，可以自由跳水，還有滑滑梯夠高夠長。水很乾凈，温度適宜，非常完美。去哪裡都方便，米其林餐廳，夜市，超市步行即可。唯一美中不足的是洗澡水的温度太不穩定了，忽冷忽熱。