The Midland Hotel, Chicago, a Tribute Portfolio Hotel

Location is fine. They have a bar in the ground floor. Room is quite big.

地點很方便，距離CTA衹有2分鐘距離。廁所排風系統不太頂用，但也能將就。我們入住後發現旁邊一間房的小孩很吵，酒店及時去和旁邊客人溝通，並給我們換了房間。總體而言酒店服務人員態度還是不錯的。

位置 衞生一般，房間極小，陰暗不通風

No hotel is perfect. What makes a great stay is how the staff handles a problem. I was there for a big world-wide conference in Chicago. The hotel was sold out. I read reviews of the hotel beforehand so I had some idea of what to expect. I asked for a specific type of room, politely and patiently, as there were other people waiting also. The hospitality rep was very gracious and I was very pleased with my room- had plenty of light, away from the elevator and clean(yes- Im the guest that checks under the bed, under the toilet lid, etc. AND, it was moderately priced. And did I mention great staff??

I have to say after reading reviews I was concerned about staying here, but this place exceeded my expectations. The room and bed were comfortable and clean. Housekeeping did a nice clean up of my room each day and re plenished my bottled water. They allowed me a late check out due to a later flight. I would stay here again.

Overall, I was satisfied with my stay. What I was not happy with was the clerk that check me in. I had asked for two queens or two double beds and she lied to me saying that they were all sold out. When she was having problems with the computer another rep stepped in and ask me what type of room I wanted. He told me that they had double rooms available.