The Ritz-Carlton, Chicago
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The Ritz-Carlton, Chicago
No. 2 of Scenic Hotels in Chicago
at Water Tower Place, 160 E Pearson St, Chicago, Illinois, 60611, United States
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Last booked 16 hrs ago
Amenities
Alcohol-free rooms (on request)
Indoor swimming pool
Spa
Massage room
Gym
Private parking
Bar
Conference room
All amenities
Property Description
The Ritz-Carlton, Chicago, offers an iconic address that unites the city, lake, and sky in a vibrant and luxurious setting. At our luxury hotel in Chicago on the Gold Coast, the legacy lives through generations of families, travelers, and trailblazers, providing a coveted setting to enjoy what matters most. Cherished heritage, community soul, landmark service, and Midwest sincerity are all to be found at this downtown Chicago hotel. Our beacon of hospitality is the backdrop for new and established voices in connecting, reconnecting and uncovering the dynamic energy of Chicago.
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8.9/10
This one is awesome.
All 103 reviews
Surroundings
Metro: Chicago
(580m)
Metro: Grand
(1.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
King Room with City View Non smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
6
Lakeside Suite
1 King bed and 1 Sofa bed
90-93m² | Floor: 15-30
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
3
Skyline Suite, 1 Bedroom Suite, 1 King, Sofa Bed, City View
1 King bed and 1 Sofa bed
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
2
King Room With City View
1 King bed
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
5
Magnificent Mile Suite with Michigan Avenue View
1 King bed and 1 Sofa bed
77-79m² | Floor: 24-27
Has window
Non-smoking
City view
Check Availability
One-Bedroom Suite
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
5
Gold Coast Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
City view
Check Availability
4
City View 2 Double Room With Club Lounge Access
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
2
Lakeside Suite, 1 Bedroom Suite, 1 King, Sofa Bed
1 King bed and 1 Sofa bed
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
2
Guest Room,2 Double
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
4
Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)
1 King bed
Non-smoking
Air conditioning
Bathtub
Minibar
Toothbrushes
Check Availability
5
Deluxe King Guest Room with City View Non smoking
1 King bed
Has window
Non-smoking
City view
Check Availability
8
Lakeside Suite with Club Lounge Access
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
6
Navy Pier Suite, 2 Bedroom Suite, Navy Pier View, City View
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
11
King Guest Room with Lake View and Club Lounge Access Non smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
Room, 1 King Bed, Accessible, Lake View (Mobility W/ Tub)
1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Toothbrushes
Check Availability
Room, 1 King Bed, Lake View (Mobility Accessible, Tub)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
King Room with Lake View Non smoking
1 King bed
34-36m² | Floor: 15-30
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
2
Deluxe Room, 1 King Bed, Accessible, City View (Mobility W/ Tub)
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
8
Water Tower Suite with City View
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
4
Room, 2 Double Beds, City View (Mobility Accessible, Roll-in Shower)
2 Double bed
Non-smoking
Air conditioning
Minibar
Toothbrushes
Connecting rooms
Check Availability
Executive One-Bedroom Suite
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
King Room With Lake View-Hearing Accessible
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
4
Executive Two Double Suite with City View
2 Double bed
53m² | Floor: 15-29
Has window
Non-smoking
Air conditioning
Minibar
Toothbrushes
Connecting rooms
Check Availability
9
King Guest Room with City View and Club Lounge Access Non smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
One Bedroom Executive Suite With Club Lounge Access Non Smoking
1 King bed
Has window
Non-smoking
Check Availability
2
Room, 2 Double Beds, City View (Mobility Accessible, Tub)
2 Double bed
Non-smoking
Air conditioning
Bathtub
Minibar
Toothbrushes
Check Availability
5
Executive King Suite with Michigan Avenue view Non smoking
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Check Availability
Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Michigan Avenue View Executive King Suite With Club Lounge Access
1 King bed
Has window
Non-smoking
Check Availability
8
Two Double Guest Room With Club Lounge Access Non Smoking
2 Double bed
Has window
Non-smoking
City view
Check Availability
3
King Room With City View And Roll-in Shower-Mobility Accessible
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
8.9/10
Very Good
103 reviews
- Cleanliness8.9
- Amenities8.9
- Location9.0
- Service8.9
Average for similar properties in Chicago
Review summary
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Room Comfort and Views: Guests frequently praised the comfortable beds, high-quality rooms, and stunning views of the lake and city skyline, particularly from higher floors. Sunrise views and proximity to cultural landmarks were highly valued.(based on 1 review)
Kekebaoma
August 5, 2024
衞生和環境很好！離密歇根大道很近，離海軍碼頭也很近！坐在房間可以觀看每週三和週六的煙火表演！缺點一酒店的早餐味道不是很好吃，二是房間空調的風聲太大，影響晚間休息
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202658****
August 17, 2024
要牙刷沒及時送，咖啡機不好用。
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Xinzhonghaishang
August 17, 2024
這家超級贊。
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Daniel
July 21, 2025
It was overall a good stay. If anyone has ever travelled to places like Singapore or Bangkok, this would rate a 3.5 star hotel.
Shane
July 7, 2025
Dear Ritz-Carlton Team,
I wanted to take a moment to express my sincere gratitude for what was truly an unforgettable experience during my recent stay.
Having stayed in hundreds of hotels over the years, I can confidently say that nothing has ever come close to the level of service, hospitality, and excellence I encountered at your property. From the moment I arrived, every team member I interacted with was exceptionally respectful, attentive, and kind. The service was seamless and made me feel genuinely cared for at every turn.
The food was outstanding full of flavor and beautifully presented and it added to the overall sense of luxury and comfort that defined my stay.
I can say without hesitation that this is now the only hotel I’m willing to stay at when I travel. Thank you for having me. I look forward to returning and experiencing this exceptional level of care and luxury again.
Scott
July 2, 2025
The lobby being on the 12th floor was a little different. Staff all very nice - not quite Four Seasons level but still pleasant and friendly. Really enjoyed the pool and dry sauna on the 11th floor, though regrettably the steam sauna was down for repair. One odd thing - the bathroom in our bedroom (I was there with my two kids), which has no lock, is one common area with the shower and toilet. So make a note - bathroom is one person at a time. No brushing your teeth while your kids use the can or shower (glass walled shower).
Todd
July 10, 2025
Great stay in Chicago
Wonderful stay with 5 star service. Exceptionally clean and modern.
Naemah
June 6, 2025
Amazing location, condition and service, we enjoyed every night of our stay. Thank you Ritz Carlton Chicago you are the best.
Services & Amenities
Most popular amenities
Alcohol-free rooms (on request)
Indoor swimming pool
Spa
Additional charge
Massage room
Gym
Private parking
Additional charge
Bar
Conference room
Multi-function room
Business center
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Additional charge
Luggage storage
Indoor swimming pool
Spa
Gym
Bar
Conference room
Multi-function room
Restaurant
Torali
Business hours: [Tues] 07:00-23:00,[Sat] 07:00-24:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Wi-Fi in public areas
Additional charge
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$29.00 (approx. MYR 121.60) Daily. Reservation not needed.
Private parking
Additional charge
Valet parking
Additional charge
Front desk services
24-hour front desk
Lockers available
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages spoken
English
Spanish
Food & drink
Convenience store/kiosk
Bar
Lobby bar
Alcohol-free rooms (on request)
Halal meals provided
Off-site
Room service
Health & wellness
Gym
Massage room
Foot bath
Spa
Additional charge
Sailing
Off-site
Yoga session
Public areas
Shopping mall
Elevator
No smoking in public areas
Cleaning services
Clothes dryer
Dry cleaning
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Business services
Conference room
Business center
Fax/copying service
Wedding service
Multi-function room
Accessibility
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & security
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Opening hours[Mon - Sun] 07:00-13:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2015
- Renovated: 2021
- Number of Rooms: 432
Phone:+1-312-2661000
Email:grprcacctng@marriott.com
The Ritz-Carlton, Chicago, offers an iconic address that unites the city, lake, and sky in a vibrant and luxurious setting. At our luxury hotel in Chicago on the Gold Coast, the legacy lives through generations of families, travelers, and trailblazers, providing a coveted setting to enjoy what matters most. Cherished heritage, community soul, landmark service, and Midwest sincerity are all to be found at this downtown Chicago hotel. Our beacon of hospitality is the backdrop for new and established voices in connecting, reconnecting and uncovering the dynamic energy of Chicago.
Frequently Asked Questions
What are the check-in and check-out times at The Ritz-Carlton, Chicago?
Check-in time at The Ritz-Carlton, Chicago starts at 16:00, and check-out time is by 12:00.What are the check-in and check-out times at The Ritz-Carlton, Chicago?
Does The Ritz-Carlton, Chicago have a pool?
Yes, The Ritz-Carlton, Chicago has a swimming pool for guests.Does The Ritz-Carlton, Chicago have a pool?
Are pets allowed at The Ritz-Carlton, Chicago?
Yes, pets are welcome at The Ritz-Carlton, Chicago, but we recommend calling ahead to confirm details (e.g., pet size, fees).Are pets allowed at The Ritz-Carlton, Chicago?
How much does it cost to stay at The Ritz-Carlton, Chicago?
Room prices at The Ritz-Carlton, Chicago vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at The Ritz-Carlton, Chicago?
How to get to The Ritz-Carlton, Chicago from the nearest airport?
The nearest airport is Midway International Airport, located about 25 mins from hotel by car (21.0 km) away.How to get to The Ritz-Carlton, Chicago from the nearest airport?
What’s the cancellation policy at The Ritz-Carlton, Chicago?
The cancellation policy at The Ritz-Carlton, Chicago depends on your room type and booking terms.What’s the cancellation policy at The Ritz-Carlton, Chicago?
Does The Ritz-Carlton, Chicago offer airport transfers?
No, The Ritz-Carlton, Chicago does not provide airport transfers for guests.Does The Ritz-Carlton, Chicago offer airport transfers?
About This Property
| Nearest Airport | Midway International Airport |
|---|---|
| Distance to Airport | 22.45KM |
| Nearest Train Station | Millennium Station |
| Distance to Train Station | 1.67KM |
| Nearest Subway Station | Chicago |
| Distance to Subway Station | 0.58KM |
| Average Price From | MYR4255 |
| Hotel Star Rating | 5 |