بورتوم إنترناشونال هوكايدو

Being a luxury transit hotel, Portom really nailed it. From the moment we stepped in, we were greeted with such attentive service. Special shout-out to a young lady named Miss 吳, who helped us with check-in and gave us a quick room tour. She was so observant and attentive—even without us asking. You can really feel her sense of ownership and professionalism in the way she handles her job. Soft-spoken, gentle, yet clear and firm in her role. She was so good that I felt I had to write this review for her! Other than that, the hotel impressed me in so many ways. It’s beautifully designed, with lots of thoughtful details everywhere. I really enjoyed both the software and hardware. I’d definitely come back again, and I’d happily recommend it to others. This hotel is truly a piece of art. every detail feels so well-thought-out!

Excellent hotel staffs with spacious and clean room. Very high standard hotel. Trip.com did a very good job to secure room for us. Appreciate so much. Reliable platform will book via Trip.com again. Thank you so much.

This was an extremely sleek hotel, and it's direct connection to CTS airport cannot be beat. The rooms were spacious, and the extremely friendly staff were great and aware of the different cultural nuances of our travel group. Special kudos goes to Andrea! The gym was a very hotel gym curation, but the equipment was new and spotlessly maintained. The onsen was class - modern, sleek and helped in relaxing.

The hotel itself is superb with the high end renovation and location, super spacious and dimmed light theme. It gives superior experience with the polite and profesional services from the staffs. I dont think i can ever get this service from anywhere else. Really make the money worth. You can have a airplane ground way view in your room. But i think it is not a busy ground, maybe just parking because i only see 1 plane passby and not able to picture it. Or maybe is room close to the end.

Super spacious room. Super nice service. On Sen was large and never crowded. Gym room was new. whole place is very quiet

Everything is exceptional but i request to have the big Letter of sugession and warning about onsen. 1.washing yourself cleaness before onsen, duration to have onsen. Etc. 2.noise is prohibite. I think the hotel's customer is mostly foreigner. I got not good experience at onsen so please consider.