مستخدم نزيل
22 مايو 2025
pretty bad stay, besides that the fact that it was a short walk down to hongyadong, staff was rude, didn’t even bother to look us in the eye, refused to give us water when we asked for new ones, took about 1hour to send up water.
additionally, when we did laundry, staff suddenly told us we were limited to only 10 pieces per room when there was no such issue/rule when we did laundry initially. she was also super rude throughout the interaction (it was a lady in bob, ranging around 155cm).
bathroom also smelt like rotten eggs/sweaty musty occasionally, water from the kettle wasn’t cleared, bed wasn’t made properly, fridge was spoilt & door couldn’t be locked (we were 3 girls staying in the hotel).
the only saving grace was that the cleaning lady was nice enough to pass us additional water bottles when we asked her for water (which we didn’t understand why the front office couldn’t have done the same).
service should be higher since we are being charged so expensive for the hotel. personally will not book this hotel again, as there are other better hotels along the same stretch near hongyadong.
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