Chongqing Shanbaiju Homestay (Hong Ya Dong)

Since the attitude of the business during the mediation at the police station was that they didn't care whether to give a bad review, I have to give this bad review that I didn't want to give. We stayed in its homestay once and called the police twice. The first time was reported by the business itself, and the second time was reported by us. What was the reason? Because there was no sign on a large floor-to-ceiling window of the homestay, it was just a large floor-to-ceiling glass, which caused my friend to hit his head and couldn't walk. He was carried to the hospital on a stretcher and is still dizzy. The homestay housekeeper witnessed the scene indifferently and urged to call 120 many times. As a result, 110 came 20 minutes later. The housekeeper said it was the boss's instruction. I don't know what the mentality of the business is. It was the police comrade who found that our friend was in a bad state and urged to call 120. 120 arrived only after 50 minutes from the collision. I wonder if you can be responsible if there is a bigger physical problem? Originally, the injury was caused by your homestay facilities. As a result, when he was in the hospital, he was unwilling to pay the medical expenses of more than 500 yuan, saying that he only had 300 in his pocket. He paid after we asked many times. After the CT scan, we returned to the B&B without any serious problems. The doctor asked us to stay for 72 hours. We were considerate of the business and said that we only needed to stay for 24 hours and put forward our demands: 1. The 670 yuan room fee on the day of the collision should be refunded; 2. Because we were originally scheduled to return on the seventh day of the first ***** month without tolls, we were forced to stay at the business and pay 393 yuan for tolls; 3. We can stay for one more day. The person in charge of the business agreed to all of them in the evening and asked us to give a good review. As a result, the next day, the business first asked us to cooperate and change to another B&B on the grounds that the room was full during the Spring Festival. When we mentioned the compensation issue, they tried to divert attention and said that their boss was waiting for us to negotiate at the new B&B. We went to the new place because we were considerate of the business and had reached an agreement and didn't want to argue too much. As a result, after leaving the room where the accident happened, the person in charge did not show up and the phone could no longer be reached. We returned to the original community and called the police again. During the mediation, the merchant insulted us and threatened us, "You have your own problem and you want to blackmail me, right? I can also blackmail you." After we had already yielded to each bear 50% of the toll and the merchant reluctantly paid 200 yuan, he still pushed the problem of refunding the first night's room fee to Ctrip, refused to cooperate with the communication call from Ctrip, tried to shirk responsibility and delay the normal refund process, resulting in the refund not being made two days after leaving Chongqing. I would like to ask the merchant, is there a lie in the whole story I described? Is this how you treat out-of-town guests who had high expectations of you and even called the day before to check in early? Even your employees told me privately that your boss is not a good person. Is your corporate culture to cheat people, be unreasonable, go back on your word, and be irresponsible? Fortunately, your employee witnessed my friend's injury in person. If she hadn't witnessed it, would you be more unscrupulous? I have a great time in Chongqing these days and have a very good impression of this city. In addition to the service of your homestay, it is really eye-opening. Please pat your conscience and think about it yourself.

High cost performance, good reviews; the scenery is so beautiful