Guest User
December 28, 2024
We booked of Junior Villa . The room is 622. And we never expected that the villa was too old. No phone in the villa which make everythings difficult to call for room service, reception etc. We have to go to front office for everythings and its too far from the villa.
The bathroom was very dirty. And the villa full of dust. No stop contact in the room and only to charge handphone was very difficult because the stop contact was limited in the villa. We are fully not recommended for this junior villa no 622. And guess what the room of 622 isn't on the MAP... Seems that the villa was not to sell. But because its peak season (we stayed 27 dec) and all villa was fully occupied.
I already complaint for this issue and handle by the spv name Marisa, and hope from the hotel will contact me for their bad service
Thank you