XO Cape Arnna Fethiye Adults Only

Otel çok güzeldi, genel anlamda herşeyiyle memnun kaldık. Hizmet kalitesiyle, otel olanaklarıyla, mimarisiyle herşey çok iyi düşünülmüş.

We had such a nice stay at XO Cape Arnna. When we checked in, they upgraded our room for free without us even asking, which was a great surprise. The staff are all really polite and friendly, and the service overall was excellent. Food was very tasty, activities were fun, and everything was well organized. A special thank you to Ozan Kaya, the Front Office Manager, for being so kind and helpful throughout our stay. Would definitely recommend this place for anyone looking for a relaxing and enjoyable holiday.

We are currently on day 3 of a 7 day holiday at this hotel and so far it’s been good, although not excellent. The good: High quality accommodation, beautiful grounds, lovely pools and the benefits of a new hotels polished feel. The staff are really very helpful and have been courteous whenever we’ve needed for anything, whilst the apps direct chat allows their team to deal with immediate requests, fairly immediately! They have such a vast amount of baby paraphernalia from audio monitors, baby bath, changing tables, sterilisers and bottle warmers. This has been hugely helpful for us, on our first holiday with our 4 month old. The Bad: Food. I must admit, we take our food seriously and unfortunately offerings at the Mad Med Buffet is poorly executed. Food has been Cold or Luke warm, a lack of authentic Turkish kebabs - no charcoal cooking, but rather a gas burner. Overcooked Meat sits out getting tougher as it gets colder. With a baby, it’s challenging to go and get food whilst keeping him from crying. Surely XO can understand that we would need table service- this would allow exhausted parents the opportunity to look after the child and have hot food to the table. The frustrating thing is that they have multiple restaurants advertised as a la carte available as part of the all inclusive. When we arrived we were told there and then the Ala cartes were all fully booked but for the last 3 days of our trip and so we have 3 reservations towards the end our trip. This means we have been left spending the time leading up to the Ala carters eating at the above Buffet. More frustrating is when at 8.15pm these same fully booked a la carte restaurants were seen to have at least 20 tables Empty (tiny bites- photo attached) When speaking to reception, we were met with sorry it’s fully booked when clearly there was space. Here’s a suggestion: If people no show their booking by 15/20 minutes - give the table to other people- especially parents juggling a crying baby! It’s a shame that you pay such a premium to come here and end up effectively eating dinner mostly at a sub standard buffet. Last year, We stayed at Club Marvy, where the the food was simply 10/10. This place could have been great but the food so far has been terrible

Ozan Bey e ilgi alakasından dolayı çok teşekkürler .Ultra lüks otellerde böyle Türk arkadaşlarımızın ilgisi bizim gibi Türk turistler için çok değerliydi.

We are only half way through our stay and it’s been incredible for night one. The staff are extreamly attentive, helpful and super polite. This hotel is huge and full of energy. Extremely professional in every sense of the word. Coming to this spectacular hotel should not cause a doubt. This is our first time in turkey and I can totally see why so many return. We had been upgraded to a family suite which happen to have a hot tub on the balcony which was a nice surprise. As an all inclusive, the food was great. The choice is endless. You had appreciate the atmosphere in all area’s. Plenty of activities all round. One to experience is the “the stage shows” in the evening. Over all, we feel this place offers everything you would hope for at a top notch resort. XO you have been nothing short of excellent in all manner of the word. We will be returning!

Otel mimarisi, odalar, restaurantlar vs cok güzel ve yeni. Hizmet için personel yetersiz. Flamingo plajında mesela şemsiye için destek alacak personel yoktu. Havlular sabahtan kalmış şezlonglarda. Çocuk su kaydıraklarında personel yok. Kids club resimlerde olağanüstü gözüküyor ancak orda da personel cok yetersiz. Çocuğu bırakabileceğiniz güvenli ortam yok. Matcha sipariş ettim ilk gün geldi, ikinci gün başka garson dedi ki matcha hiç kalmadı size yosun tozu ile yapmışlardır. Alacarte restoranlarda rezervasyon yapmak çok zor. Deniz dalgalı ve bulanık. Kısacası hayal kırıklığı oldu.