Puyuhuapi Lodge & Spa

Our stay at Puyuhuapi Lodge was, regrettably, far below expectations. To begin with, one must book the boat to access the hotel, which is understandable; however, despite having two boats, several guests were left waiting for 20 minutes due to limited space. Upon arrival, we were greeted with a welcome drink and a group briefing on the hotel’s facilities, yet no one mentioned the need to book the boat for departure. The following morning, I was informed that the boat was fully booked, causing considerable stress as we had to continue our journey south. Fortunately, we managed to secure a spot thanks to other guests postponing their departure—hardly the standard of organisation one expects. The hotel itself is charming, with spectacular views and a tranquil atmosphere. Breakfast was delightful, and both the bar and restaurant offered well-prepared dishes. However, the outdoor pools were disappointing—poorly maintained, with only two out of three operational and the water noticeably cold despite being advertised as hot springs. Ironically, there were also issues with hot water in the showers. After waiting over 10 minutes, I was forced to endure a cold shower. Additionally, the senderos (trails) were poorly maintained, which was disheartening for those keen to explore. Given the price, I expected far more. If you seek hot springs or well-kept trails, I would suggest exploring other options.

It was one of the most beautiful places, i.e. you visited Throughout history, the places are very beautiful, the weather is very beautiful Even very beautiful treatment is very wonderful I am going to be like this, so the weather is very hard I hope to go every period due to the pleasure of the air and the place

Hotel Putuhapui Lodges and Spa On leur pardonnera l absence de personnel pour vous prendre vos bagages ds le bateau privé et a l arrivée sur le Ponton... On leur excusera l absence total de wifi et vos portables ne passent pas du tout ... au moins vous direz pas que vous ne saviez pas... On oubliera le vague parfum d égout en arrivant ds la chambre ... qui a disparu comme par magie 1 h après Il faut y aller pour se déconnecter se couper du monde Les chambres spacieuses donnent toutes sur le lac Le Spa un peu désuet propose des bassins a remous avec vue imprenable sur cet impense lac Pas de serviette dispo au spa... jamais vu ca... Bref si la Direction Generale se décidait a le rafraichir ca serait incroyable! Massage de 50 mns (77 USD) incroyable👌 Et puis aller se baigner dans les piscines de source d eau chaude a l extérieur dans une végétation luxuriante Enfin Cocktails a prix raisonnable et diner a prix raisonnable et service efficace En bref si vous acceptez ces défauts foncez pour vous couper du monde! Vous en reviendrez grandi(e)s !

Excelente localização. Local incrível em meio a natureza. Com possibilidade de banho em termas a 40 graus e no pacífico a 11 graus. Uma delícia!!!!

Tudo 1000%

Brilliant! Loved it! A really good place to switch off and unwind. That we were there for Christmas made it even more enjoyable. Really attentive customer service, good food and amazing views. Rooms were comfortable. Spa treatment was good. Thermal baths are fun - being in an outside pool with water at 38 degrees on Christmas day is not what Brits are used to! Although we've rated it five stars, it's not perfect - the food is good but not exceptional, and whilst the boat access gives a real sense of being away from everything, it does constrain you as to schedule.