ذا ريتز-كارلتون، سان لويس

還不錯，房間很乾凈，環境也挺好

老酒店，設施陳舊，性價比太低

Multiple issues. The bed was covered by a mattress pad that didn’t extend to the bottom of the bed which for a 6’5 foot man is very frustrating and woke me up many times. Valet parking was very disappointing. We called ahead at time before coming down 10-20 minutes before and the car still was not there, and we had to wait up to 15 minutes to have the car. I spoke to the manager who said this is not a typical complaint we receive, must have been just two bad times. Definitely didn’t provide the costumer service I would expect from a nice hotel. Older building with no fans in the restroom. No pool. The positive nice big gym with peloton bikes and spa.

When I think “Ritz”, I think luxury. And this hotel never fails to impress. If you are looking for luxury along with a friendly staff, the Ritz is it! We were greeted at check-in by Kenna who actually made a stressful travel day vanish. She was determined to turn our day around and she did so. Our room was spacious, bright and very well appointed. All of our encounters with staff were positive. You cannot start off your day without smiling if you are lucky enough to have Paul as your server. As always, it is “their pleasure” to serve their guests.

Absolutely not please be advised this place is a complete dump covered in mold and they even have a community of Roaches that frequent the place. Honestly one of the dirtiest hotels in St.Louis and definitely not up to Ritz Carlton standards.It should be illegal for this place to charge the price they do to stay in this dump. Please do not eat the food here you will get food poisoning !!!!. There have been several reported cases of food poisoning coming from this hotel as well as health concerns regarding the mold in the building. Mold in the vents and on some of the doors you can actually smell it on some floors 10 and 16 it’s absolutely disgusting.I have a buddy that had breakfast here and had to go to the hospital shortly after for food poisoning please be warned this hotel may carry the brand name but is far from meeting the standard of a Ritz Carlton I wouldn’t be surprised to see a lawsuit soon do not stay here the Clayton Plaza Hotel is a much better facility even a good Drury in has this dump beat by far.

Stayed here after a soccer game in which it was 36 degrees heavy rain and wind. When we entered the hotel o felt a bit like the opening seen in crazy rich Asians except I could not buy the hotel and we were welcomed with bright warm faces. The room was perfect there is a softness and warmth to the room. We had a king bed and rollaway and there was so much space this did not seem crowded at all. Endless hot water was a bonus. Super quiet. Room service food was yummy and elegant and nice big tv that we could watch a movie on while everyone was nice and warm under the blankets. Just needed a fireplace. 😀Just a soothing overall stay.