Aiden By Best Western Clermont-ferrand Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Clermont-Ferrand

Aiden By Best Western Clermont-ferrand Hotel & Spa

41 Av. de la République, Clermont-Ferrand, Auvergne-Rhone-Alpes, 63100, France
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Highlights
Varied breakfast
Lots to do
Pets welcome
Amenities
Restaurant
Sauna
Spa
Massage room
Gym
Parking
EV charging station
24-hour front desk
All amenities
Property Description
Located in the business district of Clermont-Ferrand and close to the tramway, the train station and the stadium Marcel-Michelin, our hotel offers you a 360-degree offer. The complex is composed of a 4 Star hotel the Aiden by Best Western Clermont-Ferrand with 85 guest rooms, meeting rooms, a fitness area, Le Magnetic bar and restaurant as well as a pop-up store offering products from local designers. This modern and contemporary establishment is anchored in the heart of the city of Clermont-Ferrand where authenticity, dynamism and well-being forge a unique character.
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8.3/10
Very Good
Great welcome, cleanliness, and bedding! Very good breakfast. I recommend it!
All 65 reviews
Surroundings
Airport: Clermont-Ferrand Auvergne Airport
(8.8 km)
Train: GARE DE CLERMONT FERRAND RAILWAY STATION
(940m)
Landmarks: Wellness Sport Club
(240m)
Landmarks: Place du 1er Mai
(270m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Suite-1 Queen 2 Single Beds, Non-Smoking, Communicating Room
1

Suite-1 Queen 2 Single Beds, Non-Smoking, Communicating Room

1 Queen bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Tea bags
Private toilet
Room Details
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Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed)
8

Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)
8

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Classic Queen Room-Non-Smoking
9

Classic Queen Room-Non-Smoking

1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Junior Suite with Queen Bed and Sofa Bed-Non-Smoking
10

Junior Suite with Queen Bed and Sofa Bed-Non-Smoking

1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Classic Room With 2 Single Beds-Non-Smoking
9

Classic Room With 2 Single Beds-Non-Smoking

2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Suite, Multiple Beds, Non Smoking
8

Suite, Multiple Beds, Non Smoking

1 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Tea bags
Private entrance
Room Details
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Guest Reviews

8.3/10
Very Good
65 reviews
Verified Reviews
  • Cleanliness8.4
  • Amenities8.3
  • Location8.3
  • Service8.3
Average for similar properties in Clermont-Ferrand
Most Mentioned
S‍e‍r‍g‍e‍ ‍A‍l‍a‍i‍n
May 12, 2025
Great welcome, cleanliness, and bedding! Very good breakfast. I recommend it!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 19, 2025
Nice and stylish lobby with friendly staff. The rooms were small, with a weird floor plan, I’d definitely not call them a “Junior suite”… the views were pretty sad as well (facing an old building). There’s actually no hotel pool but a private on-site spa which offers a paid pool (15€ per hour, reservation required). That was the reason we booked this hotel so it was quite surprising/disappointing. Parking was 12€, you can also find some street parking around but the neighborhood isn’t the cleanest/safest.
S‍i‍g‍h‍t‍s‍e‍e‍r‍6‍1‍0‍2‍3‍8‍4‍2‍8‍7‍9
September 30, 2024
Do not book this hotel - they are only interested in taking your money! I had reserved rooms with them which I had to cancel because of the group's changes of plan - I cancelled the rooms 2 months in advance and requested a refund, which I have never received. They state the deposit was non-refundable, but this was NOT mentioned or stated in any email or in the contract which was signed. I have pointed this out repeatedly but they still won't refund the money. They are letting us pay for their mistake and now they are just ignoring the emails. Their customer service is a disgrace - stay away from this hotel!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 21, 2024
Located a few minutes from the town center, you can easily access the city center via bus or tram from here. Parking available on site. The neighborhood is so-so, but the hotel is solid. Nice restaurant and a good breakfast in the morning. Friendly, helpful staff. Good for when transiting the area.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 16, 2024
Amazing new hotel. Located 5mins away from Tram stop. Close to nearby attractions. Hôtel has a newly open spa with massage. Massage with Alice was amazing, very professional. Highly recommend to see her. Breakfast was good and bed comfortable.
C‍h‍i‍o‍m‍a‍ ‍A
March 31, 2024
I had the most terrible experience by a hotel staff, Gabriel working at the restaurant. My colleagues & I spent 8 nights in the hotel. Friendly & nice staff except Gabriel who shouted at us . When cautioned he shouted.."I don't care" " you're all clowns"! It was a shocking experience and he ruined our last night of celebration after a week long training in Clermont ferrand. This guy is very rude & badly behaved. He has zero customer service attitude. He has no business in the hotel attending to customer because clearly, he doesn't care. We requested to see his supervisor to make a complaint but no one came. His attitude should be unacceptable to his employer.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 22, 2023
Attention, in addition to pre-payment of the room, the hotel took a deposit of 300 euros by freezing them on my card (defrosting takes 30 days from the bank). Cash deposit is not taken. Parking is by appointment only, which is inconvenient for those traveling by car in Europe. And how does a tourist know about parking registration if hotel booking aggregators do not provide this service as an option? Breakfast tables are not convenient, there is not enough space for comfortable accommodation, there will be a lot of fuss from passing people. They ask you twice what number you have in order to check your right to it. The hotel is not worth the money, and even more so a deposit of 300 euros. This is an exceptional case in my memory.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
If you have to stay overnight in Clermont Ferrand , then I recommended the very modern and well appointed Aiden by Best Western. Lovely staff , good parking, comfy room and a cracking dinner at a reasonable price!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
We stayed over night here whilst travelling to Spain. Easy to find, not many parking spaces (book ahead). Helpful reception although not much English spoken, glean tidy rooms. Very comfortable beds, great shower. Breakfast very basic but plenty of food. Book ahead for dinner as there is very little choice in the town for eating.

Services & Amenities

Restaurant
Spa
Gym
Bar
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:€18.00 (approx. SAR 78.48) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Fee: Contact the property for details

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2020
  • Number of Rooms: 85
Located in the business district of Clermont-Ferrand and close to the tramway, the train station and the stadium Marcel-Michelin, our hotel offers you a 360-degree offer. The complex is composed of a 4 Star hotel the Aiden by Best Western Clermont-Ferrand with 85 guest rooms, meeting rooms, a fitness area, Le Magnetic bar and restaurant as well as a pop-up store offering products from local designers. This modern and contemporary establishment is anchored in the heart of the city of Clermont-Ferrand where authenticity, dynamism and well-being forge a unique character.

Frequently Asked Questions

What are the check-in and check-out times at Aiden By Best Western Clermont-ferrand Hotel & Spa?

The check-in time at Aiden By Best Western Clermont-ferrand Hotel & Spa is 15:00 and the check-out time is 12:00.

Does Aiden By Best Western Clermont-ferrand Hotel & Spa have a swimming pool?

No, Aiden By Best Western Clermont-ferrand Hotel & Spa doesn't have a pool.

Are pets allowed at Aiden By Best Western Clermont-ferrand Hotel & Spa?

Yes, pets are typically allowed at Aiden By Best Western Clermont-ferrand Hotel & Spa, but it's always best to call ahead to confirm.

How much does it cost to stay at Aiden By Best Western Clermont-ferrand Hotel & Spa?

Prices at Aiden By Best Western Clermont-ferrand Hotel & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Aiden By Best Western Clermont-ferrand Hotel & Spa?

The closest airport is Clermont-Ferrand Auvergne Airport, and it is about 13 mins from hotel by car (8.8 km).

What is the cancellation policy for Aiden By Best Western Clermont-ferrand Hotel & Spa?

The cancellation policy for Aiden By Best Western Clermont-ferrand Hotel & Spa varies depending on the type of room and booking conditions.

Does Aiden By Best Western Clermont-ferrand Hotel & Spa offer airport transfer services?

No, the Aiden By Best Western Clermont-ferrand Hotel & Spa doesn't offer airport transfer services.

About This Property

Nearest AirportClermont-Ferrand Auvergne Airport
Distance to Airport8.75KM
Nearest Train StationGARE DE CLERMONT FERRAND RAILWAY STATION
Distance to Train Station0.94KM
Average Price FromSAR689
Hotel Star Rating4