Le Clervaux Boutique Hotel & Spa

歐洲少有那麼大的房間，在盧森堡，價格算不貴了，設施有點陳舊，但我衹在意它的床鋪，很棒，早餐也不錯，有香檳

Ik had een weekendje gelogeerd bij dit hotel. We hadden moeite met de ingang of het receptie vinden. Dat was echt moeilijk!! En zag ik dat er echt weinige personen werken. Want we konden niet gemakkelijk een personeel vinden in het hotel. Je moet naar receptie gaan.

Staff was great, room exceeded our expectations and several excellent restaurants nearby.

We had an amazing stay. We booked the duplex suite through social deal and everything went seamlessly. The staff is very friendly, the room very clean. Diner was good, breakfast was good and the spa was very relaxing before a long drive home. Would definitly stay here again.

Rooms well appointed and large, almost flat size, with cosmetic maintenance needed everywhere. Wobbly toilet seat, one sink fine the other missing chrome attachments, chips and marks etc. All little things easy to fix that took the shine of an otherwise decent hotel. The carpets in the lobby were overdue a scrub, while the copy paste art work on every landing felt as if you were going around in circles. Personal choice, but we prefer bathrooms with physical doors. Our room was open plan and it seemed an oversight not to fit pocket sliding doors. The Hotel was fully booked but we noticed older rooms had these. The Spa services we didn’t use, the Jacuzzi was cold and a little grimy, whilst the swimming pool though great in photos was sardine tin packed. In fairness it is a small pool so doesn’t take much to feel busy. Believe non guests may also pay to use, perhaps in peak occupancy this could be reviewed. Hotel staff were welcoming and helpful. If you are able to get a deal, then it makes sense, otherwise …….

The hotel receptionist Pedro was fantastic. He was professional, helpful and kind. He should be promoted to manager. The kitchens delivered up delicious food. Our server in the restaurant was forgetful though. We stayed one night in the Design hotel and the other night in the Kroener connected sister hotel. Both of our rooms were beautiful, well decorated, spacious and clean. I recommend these hotels.

We chose Le Clervaux Boutique Hotel because it advertises itself as a premium “4 Étoiles Supérieur” property with services such as room service, concierge, and luggage assistance. Unfortunately, none of this was true in practice. Our room was not ready at the 16:00 check-in time. Room service is heavily advertised online and in-room (with menus and internal phone numbers), but it simply does not exist. I tried calling for over an hour with no answer; when I finally reached staff via an external number, they admitted the phones do not work and that there is no real room service — guests must walk to the restaurant themselves. No concierge or luggage assistance was available, despite being listed as an amenity. All of this while charging €240 per night, more than double the price of other hotels in Clervaux that are transparent about what they offer.

Staff was very helpful, hotel was lovely, the swimming pool and spa was great. The town was very safe and friendly and railway station was only a short walk where you can get a free train to Luxembourg city etc.

This hotel was very pleasant. As it was facing south we had a very hot room and no air conditioner, a little disadvantage. Otherwise all was excellent.