Red Roof Inn & Suites Cleveland, TN

Reserved a handicap-assessible room more than a week in advance. Red Roof should be ashamed at its lack of support in assisting its franchisee to maintain this facility. Hot water line on sink dropped into a wastebasket all night. Toilet handle had to be held down the entire flush cycle. Upstairs plumbing must have leaked because ceiling/wall areas around toilet were drywalled/spackled (still wet and water-stained) but unpainted. Floor was excessively slippery when wet. No shower head…only a cheap handheld one which was inconvenient. Underside of chair was ripped open. TV channels were very limited with poor picture quality. In the morning, I had bug bites on arm, shoulder blade, and leg. Only positive is that the Internet was good. I would NOT recommend this location.

It was amazing. Thank you so much.

Good deal I had a king bed room was clean service was good took long time to get my drinks cool n the bed made my back hurt but i can't complain room was very clean the toilet was messed up u had to hold the handle down for it to flush. I recommend red roof inn for ur stay

Decent place fir the price It was a good value for the low price they charge but it’s not a five star place. Bed was comfortable but the pillows were practically flat. Pillow case had two holes in it. The towels we had were not really white, like they had old stains on them. The room was fairly attractive overall. It’s a budget hotel that is pet friendly and as I said for the price they charged it was one I could do again, especially I bring my own pillow 😊

Front desk clerk got rude with me about paying the tap to pay system said next time not rent me the room

We checked in late and were given a handicap room. The toilet was leaking and the ceiling was falling down and water was dripping from it. Called front desk and told him. Had to wait till he had is meal. Came down with mop and some extra towels and told us that he did not have another room available. Never fixed anything!!!! Did not credit the room -- no compensation for staying in a dump. Rewards member and I would have expected more. I stay in the one in Huntsville every week and they are wonderful. Will not stay here again.