Country Inn & Suites by Radisson, des Moines West, IA

We opted for a different hotel for our trip to the Iowa State Fair this year. The reviews of this hotel were much better than our previous hotel, and were accurate. Our king suite was spacious, although the bathroom could use a little more counter space, and the tub floor was curiously higher than expected. The bed was very comfortable, but again was quite high for us shorter folks. The breakfast was quite varied, with hot and cold offerings. As we were packing up to check out, a fire alarm was accidentally set off. We had to wait outside until the local fire department arrived to check out the building and turn off the alarm. It was startling, yet reassuring that people obeyed it and that there was a fast response. The stay was worth the money, clean, welcoming, safe.

The rooms were lovely and the location was very convenient (right off the highway). Regarding service, I think the staff needs additional training on two items, (a) consistency in their responses to a requested early check-in, and (b) a reminder to guests about breakfast hours. To alleviate breakfast concerns, the hotel would do well to have a posted sign in the lobby and/or a placard in the room. Based on our extensive travel experience, most vacationers prefer accommodations that provide breakfast.

Very clean!