Name: The Eminence Apartments by CLLIX
Address: Carlton, Australia
Rating: 8.3

Australia

South Brisbane

Brisbane

Melbourne

Adelaide

Southbank

Box Hill

Facilities: The apartment-style room was well-equipped, complete with separate laundry and kitchen facilities.
Cleanliness: Very clean overall, though I found the Australian bedding style a bit unfamiliar.
Ambiance: The environment was pleasant, and high floors offered nice city views.
Service: It's essential to contact the front desk ahead of time. Arriving late might mean the front desk is closed, and you could face a significant wait to check in.

The lady in the reception is a bit rude when I arrived and about to check in. She just said “name?” instead of “may I have your ID please?” as usual in other hotel or apartment, which make me not able to react right away

The carpet in the room got stink and I guess there is a water leakage, which extend to the bedroom, I don't believe they didn't check it and let people to stay in

Lucky they refund me 2 nights of stay because I need to leave earlier to avoid the cyclone, which is only the good point for this apartment.

I might stay here again but will ask for the room change if there is stink on carpet again

Location is convenient to the central and apartment was clean. There's also a swimming pool, jacuzzi and dry sauna we could enjoy. However, the bed was pretty terrible, with probably no spring in it. the comforter was packed away separately and was not made for us. who would make the comforter when we alr had such a long and tiring trip? slept only with the piece of white cloth that came with the bed.

The room was very specious. The location was great with easy access to city buses and trains. I was able to check-in early and the staffs were really helpful. There's no hair dryer in the room which was a bit inconvenient but the rest of the stay was great.

The location is good, just a short walk to city, to train station, to local store.
Staff are very nice, I have especially happy that they were trying their best to let us checking in early since our long flight arrived in the morning.
There were enough home appliances. We cooked quite a few times and it was great. Washing machine is fine. The roof top swimming pool looks good.
However, I think the place could be a little cleaner, especially the shower area. There are some mould on the wall and the shower head. Door handle is broken. On the other hand, there are quite some dust on the table, floor is a little bit sticky. The air conditioner is mouldy too, bed sheet has some stains, some of the pillow cases are a bit grey like the colour of dust.
So in general I think a lot could be improved, especially on hygiene.

Overall, Arena is a convenient place to stay. It is close to supermarkets. Public transportation is at your doorstep. Pool is amazing. Office can usually accommodate requests. Cleaning staff was not the friendliest but they did their job. I will usually leave a tip for housekeeping but I was told that tipping is not required in Australia.

Location: The location is absolutely fantastic. It's a mere 5-minute walk to the Botanic Gardens, and just 10 minutes to bustling areas like City Hall and Queen Street. South Bank Parklands and the Casino are also conveniently located within a 10-15 minute stroll.

Facilities: As for the facilities, they were quite average. The kitchen equipment was just passable. What's more, the room faced another building, offering zero privacy and no direct sunlight. The bedding was dated, and the bathroom was tiny. All in all, rather unsatisfactory.

Service: The self-service setup was generally okay, but we discovered there was no hand soap or trash bags in the room, forcing us to head down to the front desk to get them. We were explicitly told check-out was strictly at 10 AM, which seemed like a bit of a rip-off. Ironically, we ended up checking out at 11 AM without anyone questioning or charging us.

The rest of the room was clean, but there were a lot of unknown debris in the washing machine, so I didn't dare to wash clothes. It's quite good for multiple people to stay in, and it's spacious enough, but after 4 or 6 pm, there's no one to receive guests, and you have to wait for someone to come, otherwise you can't even get in. But it's just an apartment, so I understand.

Really clean, modern apartment with excellent views, large space, very comfortable bed, and a beautiful bathroom with a huge shower. This is the 2nd time we've stayed and thoroughly enjoyed ourselves.

Fortunately, I came back early to the hotel. It suddenly rained heavily outside. The ground traffic felt blocked a lot. This rain was the same as falling. What can you see from the balcony on a rainy day?
The river view is still different

Great location, very accommodating and friendly staff, spacious apartment for families with essential amenities. It would be great if housekeeping could be a little more regular ie x2 for stays more than 7 days, or at least to help clear trash and change floor towels. Otherwise all good - very comfortable- thanks Collins House for a wonderful stay!

It is a really good 💯 experience in this apartment, quiet, clean, near Flinder street, easy access to the train station, in the middle of the free tram zone. The best part is with a gorgeous city view, especially the sunrise view, it will melt your heart and make your day.

This hotel has really let it self down. Last time I stayed. It was wonderful but this time I felt like the reception staff. All the staff was so rude not even friendly. He didn’t smile. What would helpful. I felt like I was in the way the apartments are rundown bit dirty. This overall didn’t like it at all probably won’t go back.

Absolutely beautiful. Modern with everything you need. Love the decor well thought out and in the perfect location, walking distance from Melbourne Central and a few laneways within a short distance to entice your tastebuds

Location Location
Convenience position with shopping, restaurants around. Walking distance to Chinatown, Melbourne Museum. Super fast wifi. Secure car park (extra payment of $25/night). Deposit holding of credit card payment of $200.00. Staying foe 3 nights. Bbq on the top level balcony with city view. Will comeback again.

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