Hotel Paradis

Lage zufriedenstellend, ca. 20 bis 30 min zum Zentrum. Zimmer ok Es gibt ein Schwimmbad, das aber erst später öffnet. Rezeptions-Mitarbeiter sprechen Englisch und sind hilfsbereit.

This is a 4* hotel. I was greeted with, "Move your car; that space is allocated for a bus. I move one parking space. I am disabled and struggled up the stairs to the reception. The receptionist was on the phone and did not indicate to me. I was allocated a room on the 2st floor. There was a lift. There were no towels in the room. Asking after the advertised swimming pool, I was advised that I must pay extra for that facility. I paid and asked for towels. They never came. After dressing, I went to find the restaurant. I was told the restraint was closed as the Chef was ill that I should walk down the street to a pizza place. It was 9pm and I checked out. I was not charged and found as great hotel 20 min away. How can a 4* hotel take my booking and then tell me the restaurant is closed?

Grande déception la chasse d’eau ne fonctionnait, la literie est vieillissante et grinçante. Le personnel est pourtant agréable. Le restaurant ne fournit pas une prestation au vu du prix demandé. Les couverts étaient sales ainsi que le bord de certaines assiettes.

One night (Monday) at Hotel Paradis Cluj Pros: - Clean beds linens and bathroom - Helpful staff in room reservation and calling a cab - Quiet room on third floor even on the street side - Mini fridge in the room with water, beer, carbonated juices etc. - Buffet with tasty breakfast food at restaurant Cons: - Shower above the tub doesn’t have walls and/or curtain - The tub handle for lifting help was loose on the wall and falls when pull it - Open hatch door in the ceiling for pipes visitation, remaining open from a maintenance intervention (I am assuming) - Definitely not 4 stars hotel - Old building with a specific smell - Overpriced hotel compared to the conditions: $98.55 per one night - Not the best color chosen for furniture as they look dirty - The fabric on the bed head with dirty head marks - The wi-fi password was not provided at check in - Breakfast not included in the price and is paid extra - At the breakfast time between 7:00 and 8:00 a long line occurs due to the slow coffee machine.