Hotel Casa Chapultepec

BONITA UBICACION, BUEN SERVICIO, PERO MUY HUMEDA. BAÑO PEQUEÑO

Never again If you do not care for cleanliness, if you do not care being waked up at 06:50 by the landlady having some workers cutting metal on her demand 10m away from your bedroom - oh sorry they stopped for 20mn when I asked if it was really necessary - then this hostal is for you. By the way - a queen bed in their description is a so called “cama imperial” which is not fit for 2 adults. They had to give us another room than the one originally planned as while the king size bed was huge the other would not have been fit for the 2 teens. The “new room” smelled and felt humidity, clearly while the floor and the bedding was “clean” (but worn as to be torn at places…) - that’s about it… Oh planta are actually frowning inside the room - gives a cute touch… but… 10 days in Guate - this booking did not achieve expectations, breakfast was the only one that did not satisfy anyone either. The picture below show what was hanging above our bed - not safe / not clean.

Las instalaciones son hermosas, la hospitalidad muy buena, la atención es buena, la comida es buena, tiene parqueo amplio y el precio es muy accesible, sin embargo, la cama no era muy cómoda, y las puertas no cierran al 100% ya que son corredizas y no hacen sello digamos.

La habitación tiene el mobiliario en mal estado en general. Poco espacio para poner las maletas y colgar toallas. No dan llave de lampuerta de entrada del hotel, por lo que complica salir y llegar cuando no hay nadie en recepción (nos pasó). La cafetería muy básica y el desayuno pago con poca cantidad e ingredientes. El personal es muy amable afortunadamente Los trabajadores amables

Lilia was super helpful when I need to find a place to buy some traditional woman's blouses and was able to advise me on whether the prices were appropriate. She made sure I had a lovely dinner in consideration of my recent tummy upsets. The Garden was really cute and beautiful. I loved this place and wish I could have stayed longer!

Trouvé excréments et cadavres de parasites dans les draps du lit