Courtyard by Marriott Atlanta Windy Hill/Ballpark

Hotel staff is great and great job to management for hiring Ra’dyance she’s a beautiful site to look at while I grab a morning coffee and her customer service is great! Will definitely be back here when I need a place to stay

The day before our arrival I woke up to an email confirming the cancelation of my reservation. I spent 45 minutes on the phone with a very helpful agent and my reservation was reinstated. I wasn't given a clear explanation but the agent suggested that it was canceled by the hotel (not the Marriott system). When I arrived I was told that I had reserved two rooms. We had two mysterious calls to the room and heard only a dial tone (interestingly, the agent who checked me out had two hang up calls at the front desk while I was standing there). The air conditioner was very loud and 'clunked' on and off so we didn't sleep well. In the morning we looked forward to a simple breakfast but they were out of eggs, bacon, and fruit so basically couldn't serve anything on the menu (except oatmeal). I expect a quality experience at Marriott properties, and this was not that quality.

Very friendly and courteous staff. We stayed overnight after attending an Atlanta Braves baseball game. Room was clean. Just what we needed for an overnight stay. Extremely close to Trust Ball Park. We arrived earlier than the stated check-in time of 4:00 pm and was immediately provided with a room. The staff was very accommodating.