مستخدم نزيل
25 أبريل 2025
I booked for 24th but i came to hotel to check-in @ 7.3 am, if rooms are completely full i can understand , but rooms were their & 2 customer checked in he did not offer me to early check in even i requested i will pay extra for early check in , he denied , policy should be for all he allowed 2 customer why not me , T 9.15 he allowed me & there was room available which made me more disappoint , And he is asking me to vacate next day same time i requested extra 1 hour he did not allowed , he called today morning at 8.15 am and skiing me to vacate , i usually stay in Heritage Inn hotel due to non availability i tried , but never will visit again . service is complete Nill , no smile rude behavior......
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