Vonresort Golden Coast & Aqua - Kids Concept-Ultra All Inclusive

MERHABALAR OTEL DE 5 GÜN KONAKLAMA YAPTIK VE GENEL ANLAMDA MEMNUN KALDIK.ÖNCELİKLE OLUMSUZ GÖRDÜĞÜM ŞEYLERDEN KISACA BAHSEDEYİM GELİŞTİRİLİRSE HARİKA OLUR ODA İÇİ ESKİ MALZEMELER BUZ DOLABI TELEVİZYONU İÇERSİNDEKİ MOBİLYALAR YENİLENSE DAHA ŞIK OLUR.BANYODA DA KOKU VARDI SÜREKLİ.AYRICA HAVUZDAKİ ANİMASYON YETERSİZ KALIYOR.AQUAPARK SAAT 10-17 ARASI HİZMET VERİYOR ZAMAN BU ZAMANI 9:00-18:00 ARASI OLAMSI GÜZEL OLURDU ZAMAN YETERSİZ KALIYOR .HAVUZ İÇERSİNDEKİ CAFE DE ARKADAŞLAR YETERSİZ KALIYOR VE ÇOK SIRA OLUŞUYOR.OLUM DÜŞÜNCELERİME GELİRSEK OTEL ÇOK TEMİZ HİÇ BİR YERDE ÇÖP DAHİ YOK NERDEYSE ALANI GENİŞ FERAH YEŞİL ALANA HAKİM HUZUR VERİCİ DENİZE HAVUZA RESTORANTLARA ULAŞIM ÇOK RAHAT.YEMEKLER ÇEŞİTLİLİK OLARAK ORTA SEVİYEDE AMA MAKSİMUM VERİMLİLİK VAR NE ALIRSANIZ GÜZEL PİŞMİŞ VE LEZZETLİ.YEMEK KONUSU TATMİN EDİCİ BENCE.GARSONLAR HARİKA HER RESTORANTTA DA HİZMETİMİZİ İYİ ALIDK.DENİZİ SIĞ VE GÜZEL BERRAK DİYEMEM AMA İDEAL.HAVUZLAR TEMİZ VE GENİŞ FERAH.ÇOCUKLAR İÇİN ETKİNLİKLER BİRAZ DAHA OLSAYDI KEŞKE DAHA ÇOK BİZ EĞLENDİRDİK 3 YAŞINDAKI KIZIMIZI.BU OTELİ BİR DAHA TERCİH EDERMİYİM EDERİM AMA DEDİĞİM EKSİKLİKLER BÜYÜK SORUN DEĞİL AMA OLMASA DAHA İYİ OLUR TABİKİ.TAVSİYE EDEBİLECEĞİM VE TEKRAR GELEBİLECEĞİM BİR OTEL İYİ BİR TATİL GEÇİRDİK TEŞEKKÜR EDERİZ.

Butun hizmetlerden memnun kaldik, misafir iliskileri ve serviste dilan omer nisa melike isimli calisanlar cok guler yuzlu. Otele yillardir geliyoruz ve her seferinde memnun kaldik. Hersey icin tesekkurler

If I could give zero stars, I would. This so-called "resort" is nothing but a nightmare dressed up with pretty photos. Out of the three families in our group, three people developed ear infections and two others got food poisoning—an obvious result of their complete disregard for hygiene and food safety. The only redeeming quality of this hellhole was that they happened to have a doctor onsite—because clearly, they know guests will need one after being exposed to their filthy conditions. On top of that, the customer service is atrocious. The staff are not just unhelpful, but shockingly incompetent and incapable of communicating in English, which made every single issue even more frustrating to resolve. Do yourself a favor and stay far, far away. This place should be shut down, not advertised as a vacation destination.

Overall - excellet hotel, food, drinks, pool, beach, animation team, shows, etc. Really nice time. 3 things That make me concerned: 1) I felt National segregation, especially from bartenders side. Focus mainly on People from germany, england, mainly beacuse of nice tips. Crew is focused to serve them just to get more money. And here is a tip: better to give tips in pounds or euro, not local money lira - they seems to be unhappy, even pissed off to see their own money. We decided to give tips for cleaning staff, gentleman grabing trash from pool, ladies in reststurant for cleaning dishes - they are always happy to see tips. Info to management - please guide your staff that behaviour is not nice, it generates bad emotions, espacially in other Nations than german and UK, or russians. 2) dont even thing about working internet, WiFi. Maybe near pool where router is probably located. I know That we are here to spend time on beach, pool. But sometimes you need to send mails, contact family, friends or even Check news, read or watch something to rest from the heat and Sun. Info to management - i would sugest to boost a bit this aspect by adding few spots in corridors. 3) laungages in usage - hotel says that they speak german, eng, etc - not True, maybe 10% of all staff speakes eng but in basic level. When u use more than basic words like please, thank you, one cola etc they brains are close to explode. Many Times i ordered one thing they gave me other. I learned german in high school but i was able to speak better than them. Info to management- Put some effort to hire someone with language or teach them simple communication. It is really unnoying. Besides these 3 things - everything other is just the best!!

İlk defa otelinizde 2 oda konakladık. Servis ekibinden özellikle Songül Hanım Rüstem bey ve akşamda Yusuf beyden çok memnun kaldık Temizlik çalışanı Fatma hanımda ok yardımcı oldu. Yemekler ve içecekler çok iyiydi. Oda ve genel alan tuvaletleri çok temizdi. Son olarak çarşı esnafları da çok kibarlardır. Önerimi olarak iskele locaları daraltıyor ve akşam eğlenceleri yetersizdi.

Es war ein schönes Urlaub in VONRESORT Golden Coast Hotel. Wir hatten einer der besten Honeymoon Zimmer mit Meerblick und Pool. Das Essen könnte ein bisschen abwechslungsreich sein. Animation war durchschnittlich.