Hotel Sultan of Side

Sultan of side haftasonu tatili için her fırsatta gittigimz güzel bir otel. Yemekler gayet lezzetli ve çeşitli Tüm çalışanlara teşekkürler

Not a 5 star hotel, not clean enough, the workers are slacking and the food buffet is the same everyday, doesnt clean your room only change towels and make the bed, its not for scandinavians since the workers doesnt speak english only German, Ruski and turkish. This is a hotel for Germans and Russian people. Wouldnt go here again, not my cup of tea. The hotel is big and nice but its lacking alot by the workers. The pool bar guy runs of and doesnt look like he wants to be here, many times i have been waiting 10min in the bar just waiting for him to come and pour me a soda. If i was to travel to side again i would go a lot closer to Old Side instead of this place considering the placement.

What can I say , hotel not very clean , leaking shower and toilet , which there repair apparently was to lay a towel on the floor ???? Leaking air conditioning . Food not good at all for the English . In fact if your English you’re an alien . We were the only two English in the hotel . First room we got given was in the eaves of the hotel , poky , dark , no view , balcony for one only. Please check what room you are getting . The walk to this room was down a very dingy dark prison like walkway that took ten minutes from reception . Very depressing . Ok so they moved us . But room again ground floor , no view and dated . Staff were ok polite enough . But of course they didn’t understand mostly . There is no alacarte restaurant as advertised . But there is an area which they say can be the alacarte restaurant , but no one books ??? And if you do book it’s 10 euros each ??? States one free meal per week , not true . I don’t normally do all inclusive , but we thought we would for ease , quite honestly waste of money . Although we never had a good meal outside either . The best was McDonald’s . The beautiful old city of side is 15 euros taxi ride from Hotel . Beautiful place , shops expensive there though . Restaurants we used we found not great about 75 euros for two with drinks so not bad price wise . Weather in September 35 . About all it’s got going for it . Markets are rubbish . Fake goods are expensive, sellers very rude if you try and barter them down . We actually were told to leave a shop because we asked for a good price . Something about having to pay for air conditioning in the shop ?? All in all sultan of side is not the place to go , If you’re looking for quality over quantity . It’s not cheap 200 euros a night for family room I would give it no more than three stars and that’s being generous . And it advertised as five star .

The service and standard is below 3 star. Very shocking and disappointed. We was groups of 13 (3 family) Firstly, when we checked in at night they put my family in a room with no AC, just imagine 33 degrees out there with no AC and fan and they told me to adjust until next day. The whole hotel was full of drama, nothing as like pictures and videos. Nothing wasn't even bright as you can see in the videos and photos. Passage corridors and stairs was dark 24/7, they never put the lights on for the guest. There are so much outstanding work in the inside and outside spcially in the restaurant, lobby and outside of the buildings. Definitely needs a code of painting. Looks very old and damp😪 They doesn't even start the lobby AC until 10 30 in the morning when it's even 35 degrees outside and turn off the lobby AC and lights by 10pm at night which is really uncomfortable sitting there without it. All they care about saving electricity and gas bills, this is the impression we got after seeing and talking to the other guests. So few times we have made complaints but we didn't even get any permanent solutions for it. We felt as like we are not in a holiday because of these lights and AC business. 😥 Mr manager was a proper moody person with no sense of humour and smile, all he was there for the sake of it.😎 Food was nothing amazing every day same items so after a while we started getting bored and annoyed. So we started getting food from outside and started eating out. 😒😬 Last year we have been to Egypt in a five stars hotel, so we was expecting a bit more from them as they are "European 5 stars " but unfortunately this hotel no way near that African Egyptian 5 stars hotel. I was about give 1 star because of some staff's honestly and friendliness I am going to give 2 stars for the review. So guys don't fall in a trap like us by seeing all these bright and attractive pictures.