Hilton Colombo Residence

عائلة: ٣ بالغين وطفلين الشقة ٨٠١: + الشقة واسعة وواسعة؛ + الغرف وبياضات الأسرّة نظيفة؛ + الحمام نظيف؛ + الغرفة نظيفة بشكل جيد، والمناشف تُغيّر يوميًا (تركتُ بقشيشًا)؛ + مجفف شعر، مكيف هواء، مكواة تعمل بشكل جيد؛ + أطباق، أجهزة كهربائية، وغسالة ملابس في المطبخ؛ - لا توجد مقلاة ولا أواني. من المستحيل الطهي على الموقد، ولا يوجد ميكروويف. - أثاث غرفة المعيشة ذو رائحة كريهة ومتسخ؛ - لوح المكواة متسخ؛ - الستائر بحاجة إلى تغيير؛ الاستقبال: + إنهم مهذبون؛ + تسجيل الوصول كان سريعًا؛ المطعم (الإفطار والعشاء): + جودة المنتجات عالية؛ + تنوع الأطباق؛ + الطهاة رائعون؛ - هناك الكثير من النزلاء يومي السبت والأحد بسبب العطلات، لذا فإن أولوية نزلاء الفندق في انخفاض؛ الحراس والخدم: + بدوا لي كفؤين وودودين؛ + بقية الموظفين ودودون ومهذبون؛ حمام السباحة: + منظر جميل؛ + أحبه الأطفال؛

公寓式酒店，可以自己煮飯，適合多個出行

不錯的 人多超值

酒店超級棒，房間也很大，酒店靠近湖邊，還有一個網紅泳池，雖然酒店設施老舊一點，但是整體很不錯，前台服務特別好

AMAZING INCREDIBLE FRIENDLY KIND CARING WONDERFUL ABSOLUTELY MAGNIFICENT STAFF AT THIS HOTEL WE AS A FAMILY ARE FREQUENT TRAVELLERS AND I MUST SAY OUR STAY AT THIS HOTEL WAS ONE OF BEST AND MOST BRILLIANT AND IT WAS ALL DOWN TO THE INCREDIBLY KIND FRIENDLY HOTEL STAFF WHERE WE RECEIVED THE BEST BEST SERVICE AND TREATMENT ESPECIALLY FROM THE BAR AND RESTAURANT PARTICULAR MR BANDARA ,MR RAJ , MS RITHIKA , MR LOCHANA AND ALL OF THE WODNERFUL STAFF AT THE RESTAURNAT WE WERE TREATED LIKE SPECIAL FAMILY AND ABSOLUTELY WE WERE LOOKED AFTER LIKE ROYALTY ALL THE WAY THROUGH OUR STAY. A BIG THANK YOU TO THE WONDERFUL STAFF AT THE RESTAURNAT AND THROUGHOUT THIS INCREDIBLE HOTEL YOU MADE OUR STAY TEH BEST EVER IT WAS MOST WODNERFUL AMD WE CANNOT WAIT TO COME BACK AND STAY AT THIS HOTEL AGAIN VERY SOON AND TO MEET AND ASLO BE SO VERY WELL LOOKED AFTER ONCE AGAIN BY THE WONDERFUL RESTAURANT STAFF. FIVE STAR HOTEL WITH TEN STAR STAFF !! KEEP DOING WHAT YOU ARE DOING AND KEEP SMILING YOU GUYS ARE SUCH AMAZING PROFESSIONALS THANK YOU FOR a WONDERFUL STAY FROM ALL OUR FAMILY

I upgraded from a deluxe apartment to a premium apartment, which is a higher tier than deluxe. However, the premium apartment had a smaller TV and lacked smart features. In contrast, the deluxe apartment came with a smart TV that included Netflix, YouTube, and various other applications. Due to the persistent rainy weather conditions, we spent most of our time indoors. Once we requested to replace the TV, they promised to do it the next morning, but they never showed up. One day, my friends and I decided to visit Barista, a five-minute walk from our hotel. We requested umbrellas since it was raining heavily. Unfortunately, the hotel only had one umbrella available, and when we asked for more, they informed us that they were out of stock. Despite the slight rain, we called the reception to inquire about using the swimming pool. They confirmed that we could use it, but when we arrived at the pool, we were informed that it was closed. When we returned to the reception to seek further assistance, they were unhelpful and stated that they could not allow anyone to use the pool while it was raining. But during my previous calls, the reception confirmed that I can use the pool. I had planned to extend my stay, but unfortunately, due to the poor service and lack of support, I’ve decided to switch to a different hotel tomorrow. This is, without a doubt, the worst Hilton hotel we’ve stayed at so far.