Colombo City Hotels (Pvt) Ltd

進房間用鑰匙，開關很老式，淋浴間比較簡陋，公司出差，費用標準就衹能是這個檔次了，如果是個人出行，這個酒店的年份有點老了

不錯，很滿意

The hotel staff was good and polite but reception desk is lazy and inactive. Their response to any query was very late. The room of the hotel is very small and not enough space. There was also mosquito in the room. On site restaurant is good for drinks but very limited options for food. Not a value for money stay. I would never recommend this hotel to anyone. Only positive thing is the gentle housekeeping staff.

I had a very frustrating experience with Colombo City Hotel due to their lack of care and poor customer service. Their negligence caused me to pay extra, which could have been avoided if they had been more attentive and professional. Not only did they fail to provide clear communication, but when I reached out for assistance, their customer service was unhelpful and dismissive. Instead of resolving the issue, they left me to deal with the consequences of their mistake. It's disappointing to see such carelessness from a company that should prioritize its customers. I would not recommend their services, as their lack of responsibility cost me both time and money.

The location is ideal, situated in the heart of the city with a wide range of hotels and restaurants nearby offering delicious food. However, the standard room initially provided did not have a window, which was not mentioned on makemytrip. The hotel reception resolved the issue by replacing the non-window room with a windowed one. Overall, the stay was average"

Cancel-led booking with no refund. They cancel-led booking no communication was givenm makemytrip is totally useless for international booking.