Marriott Albany

Stayed two nights at this hotel. We enjoyed drinks at the lobby bar. The bar service and drinks were excellent. My only gripe was that the restrooms were about a 100 yard walk from the lobby. The fitness room was very usable and clean. I used it twice. Our room was a larger guest room and was clean and well appointed. I didn’t like the aerator they had in the bathroom sink. It gave a wide shower like flow. I figured it must save water but it made a mess on the counter top when you wash your hands, etc. We love the location and it was reasonably priced.

Tournament weekend so the hotel was probably not equipped for sold out service. No complimentary water in room or at check in for Bonvoy members. Takeout at the Chat restaurant took 40+ mins. Tired rooms. No ability to recommend local restaurants - “try Google”. On the plus side heavy pours at the bar ;) expect more for $400 a night. Decent fitness room with filtered water and late day there was fruit which was gone for early workout.

We stayed at the Marriott to attend our son’s graduation from University at Albany. The location was great, it was so close to all of the stores and restaurants which were so convenient. Great bar and restaurant at the property where we had breakfast. Staff was friendly. Our room was okay, the bathroom was a strange layout, the toilet was so close to the shower. You had to be careful not to knock your head on the shower door. However, my father stayed in a room down the hall from us and his bathroom was fine. The hallways could use some updating. But it was a clean space and the hotel met our needs.

Great Customer Service. Everyone was very accommodating. Thank you !!

I really wanted to enjoy my stay more, but there were several concerning issues. One of the most noticeable was overall cleanliness and the number of dirty dishes left in the hallways, which remained there from one day to the next without being cleared. Additionally, we were abruptly woken up at 8 AM when housekeeping opened our door. They may have knocked, but since we were asleep, we didn’t hear it. When we mentioned our concern about them entering without a response, we were scolded for not having a privacy tag on the door. In all my years of staying at hotels, I’ve never experienced housekeeping entering so early in the morning—especially without waiting for a clear response. It was even more frustrating to hear them doing the same thing to other guests down the hall after we stopped them. Beyond that, cleanliness and maintenance were also issues. We found leftover food in the refrigerator from the previous guest, which made me question how thoroughly the room had been cleaned. Adding to that, the sink had no hot water, and the toilet had extremely low pressure, making it difficult to flush properly. Overall, this was not my best experience at a Marriott. I expected a higher standard of cleanliness and service, and unfortunately, this stay fell short.

I spent the last week at the Marriott Albany. When I arrived on Sunday. I was greeted by the always smiling and happy to see you, Kareena. After checking out my room I went to the concierge lounge to grab a few snacks and say hello to Nathan. He knows some good spots to get dinner. The next morning, I returned to the concierge‘s lounge for breakfast and to say hello to Jonathan who is super friendly always helpful. Tuesday was Fat Tuesday. Which to my pleasant surprise their director of sales, Stephen, set up a wonderful party which included a buffet style dinner, and open bar for a few hours. All the amazing bartenders Jonathan, Karen, Jamie, Jen, Marissa and Aleta, were we’re moving around like superheroes. It was such a great event. I’ll be coming back next year even if I’m not on business. I have never had a bad experience staying at this hotel. I started staying at this the Marriott Albany in June 2024 and I believe I’ve been there just about every month since. At least for a few days. I can honestly say they always make me feel so welcome. M, the GM has a wonderful staff who are very talented at what they do. I wish I could remember more name. They all deserved to be recognized.