Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North

This hotel is very convenient to I-25. The staff was very friendly, and the bed was very comfortable! This provided an excellent night of sleep. The breakfast is a typical Hampton breakfast. Nothing fancy, but certainly enough variety to get your day started.

Staff so friendly and helpful! Breakfast was awesome. Only issues we dealt with was cleanliness of hallways on 3rd floor. All the hallways for all 4 days we were there smelled of throw up. The elevator floors were constantly sticky and dirty as was the floor outside the elevator. One of our rooms was super sticky as well on tile. Other than that we had a very pleasant stay. Area around hotel was GREAT! Everything you can imagine is available! Very new area with hundreds of spots to dine! And every big box store and anything else you could need!

I had one of the worst hotel experiences at this Hampton Inn. Shortly after checking in, I discovered bed bugs in my room. I was completely shocked and immediately went to inform the front desk, expecting urgency and concern. Instead, I was met with dismissiveness, blame, and even laughter. Not only did management fail to take the situation seriously, but they accused me of bringing the bed bugs in, which is both offensive and absurd. Rather than offering a new room or taking steps to address the issue, they treated it like a joke. I was left feeling humiliated, disgusted, and completely unsupported. This is absolutely unacceptable for any hotel, let alone one that carries the Hilton name. I expected professionalism and basic hospitality, but instead I got negligence and mockery. I will never stay at this Hampton Inn again, and I strongly urge others to think twice before booking.