Extended Stay America Select Suites - Columbus - Worthington

They need to update site photos and descriptions. No food license since 2020 so no coffee or breakfast. Water from room above leaking into bathroom. Staff lie when asked questions. The furniture is nasty and damaged. This place is a wreck and needs major repairs. Lobby bathrooms are out of order.

I am rating this based on price and class of hotel. It isn’t The Ritz but it is a decent budget hotel at a good price. On arrival we received a friendly greeting, there was plenty of free parking and the room was well-equipped for a long stay and quiet. On the negative side the hallways had a strong smell of food (but not in my room) and the included breakfast was so-so. Definitely good for a one night stay

The room had everything you need for a home away from home. The breakfast and laundry room makes it all convenient. Best of all is the great staff who made me feel right at home. I will choose this location again if I have the need.

My stay was far and away the best experience I have ever had at any hotel—including ones charging four or five times—as much—for one reason: everyone working there—employees, management, contractors—was friendly and professional. Not the saccharine “friendliness” of people whose livelihood depends on appearing friendly, but the genuine warmth of folks who saw me as a person first, and a customer second. We all have good days, and we all have bad days. But on what must have been some truly horrific days for the staff, I was met with kindness and understanding in dealing with trying circumstances of my own. The hotel was nice, and it was VERY clean. However, if I needed a hotel in Columbus again for any reason, I would absolutely call this hotel before any others because I was treated with genuine kindness and respect that money cannot buy.

The hotel was extremely clean, very welcoming as you stepped in. The staff was very nice and helpful, offered me help as I was bring stuff in for my stay. I would definitely recommend this hotel to other ppl.