MainStay Suites Columbus North - Worthington

We didn’t stay because the room wasn’t clean. We left a couple hours after check in

*sigh* Missed the $75 refundable deposit notice. That wasn't fun at 1am. Not a usable deadbolt on the door. No garbage can, which was so weird for a room with a kitchette. No continental breakfast. No coffee. There were coolers of food and shelf of toilettries to purchase. Glad Waffle House was down the access road.

How clean up rooms were overalls nice day

Suburban Studios Columbus North would not refund a room that was fradulently booked. I now have to work with my bank/credit card company to get this charge off of my account. Terrible customer service without common sense. I wasn't in Columbus that day.

The stop workage sign posted on the door should have been our warning to cancel our reservation. There were three in our party. The room had one wash cloth and two handtowels, one of which was at the kitchen sink. There was dried sauce on the open button of the microwave. No cups to use to brush your teeth, no plates or utensils in what is supposed to be an extended stay. We asked 5 times for a hair dryer, which we never received. There was no top sheet on one of the beds. No lightbulb in one of the lamps by the bed. The kicker was in the morning to see two cockroaches; one ran across the bed and the other scooted behind a light fixture. Avoid this place at all costs! And management did NOTHING! The front desk did nothing. We sent an email to the General Manager which was never responded to.

I booked this hotel online, with some confidence that it was a Comfot Inn location. Big mistake!!! The other people staying in this hotel are very sketchy characters. The big problem for us was the infestation of cockroaches and bed bugs. We killed one cockroach after anotheer before we finally asked for another room and was told that hotel was booked. We ended up packing our stuff up at 1am in morning and sleeping in our vehicle as it was too late to do anything else. STAY AWAY FROM THIS PLACE!!!!