Loyalty Inn Columbus

everything is okay no problem what can I say? it's a hotel. Good price

Unhelpful, cramped, poor quality. Cheap Not great, but it was cheap so I didn't expect much. The curtains fell down twice within the first 20 minutes. Cramped room that was not meant for two beds, so cramped the bedside table had to be turned 90° to even fit. Not enough outlets for the appliances so had to choose which two you wanted plugged in between the TV, microwave, fridge, and the lamp. Overhead light didn't work and one of the lamps didn't have a lightbulb. Bathroom door taped together and difficult to open, front door difficult to shut. Latch of the front door missing the hook. No TV remote, tried to call multiple different numbers, all hung up on us. Vending machines broken. Sink drain stopper didn't work. AC was taped up, tape must have pulled up and a huge bug got inside.

No pillows, non working door key for the first two hours. The room was damaged and looked like a crime scene. No tv remote, no bedspread or duvet. This room did not match the photos on ******* in any way.

The room served it's purpose.

The service was great and room was clean. Just didnt have heat in my room.

Ridiculous Cockroach infested and no one cleans daily and the bed and pillows are hard and my door didn’t work so I had to go to the front desk to be let into my room each time