HomeTowne Studios Columbus

Everyone was nice

The room was very nice except for the air conditioning that was a little hot, I informed about it, they created the maintenance order but the person didn’t repair or change the unit

Good

Thank you to the front desk who has always been so courteous and friendly. Thank you to Angie in housekeeping who works so hard at her job to keep the customers happy. Angie goes above and beyond to make sure my stay is pleasant.

Disappointed When we first checked in on Thursday for a 3 day stay, we were told the elevator was broken but not to worry because it should be fixed soon....it was never fixed and we were on the 4th floor. Extremely inconvenient. We booked a smoking room for 2 people and there was only 1 pillow and no ash trays. Everytime we took a shower the people beneath us would complain to us that water was leaking in their room....the bathroom lights burnt out and it was a pain finding someone to give us a new lightbulb. Just overall disappointing stay, the place looks a lot nicer from the outside. Definitely will never stay here again.

Overall our room was good. The housekeeping staff was excellent to accommodate any concern or need we may have had.