بارسيلو سانتياجو - لبالغين فقط

環境不錯風景很美，靠海的房很衞生、乾淨、安靜舒服。自助餐能吃飽就是晚餐自助的服務員的服務實在一言難盡。

super hôtel

We stayed for 5 days for our honeymoon and had the most beautiful 5 days. We were welcomed with champagne and rose petals in the room ans the most stunning scenery. All the staff and so friendly and honestly worked non stop. As the days went on we got to know the animation team who really made our experience so much better with great personal relations and fun games to engage everyone. It is close to so many things and within walking distance to the harbour where you can go whale watching.

Just got back and such a beautiful spot to holiday. The views were amazing. Food was probably the best we’ve ever had in an all inclusive hotel. Drinks were plentiful and some known brands. Staff were attentive, very friendly, great sense of humour and built up great relationships with lots of holiday makers. The entertainment team were amazing such a great bunch, not too much but really got a great vibe going. We ended the holiday with a meal at the on-site restaurant and that was an absolute beautiful where again we were looked after amazingly well. Can highly recommend this hotel and already planning our second visit next year.

Nice clean rooms, we paid extra for a sea view which was worth it. Food was okay and the different themes for each night was a good idea. The location is right on the coast, ideal for whale and dolphin watching. Most of the hotel staff were very rude (cleaners were lovely, receptionists were awful) and didn’t really care about helping us. We rented a car for a day and was told if we couldn’t parking on the street we had to park in the hotel parking. We didn’t know we had to book this and apparently it was all full even though the car rental company was supposed to have a reserved spot. Overall, I wouldn’t come back to this hotel again (or island, but that’s a personal reason). Rude staff, not worth the money and boring.

This hotel has one of the best vistas we have experienced and spectacular sunsets. We had a sea view room on the eighth floor with Los Gigantes to the right and La Gomera in the distance. The hotel is in a quiet area which is why we chose it. Our room was very clean as was most of the hotel that said, a little more attention could be paid to the pool area (sticky patches on the tiles, broken umbrellas, dirty sunbeds and dirty glass balconies). The food was great and the premium drinks were a nice addition. I am sad to say aside from the lobby bar where the service and cocktails were great, the other areas of the hotel were not up to the standard of other Barcelos. A lack of staff and direction appears to be the issue. On one occasion we waited 45 minutes in the pool bar just for a menu at lunchtime, and in the evenings it was chaos. The waiting staff are not given specific areas to serve which means certain areas of the bar are ignored. The service in the buffet restaurant was better, however the rule of waiting to be seated on the terrace only appears to be enforced during busy times which caused confusion for guests which clearly annoyed the waiting staff. Contrary to what has been written in other reviews, this is a true experience of our stay and other guests we spoke to. Overall we had a lovely relaxing holiday, it's just a shame this hotel is not being run to it's full potential.