Resort Cordial Santa Águeda & Perchel Beach Club

I’m going to have to go against the grain here and say this was not a great choice, especially with the premium price tag they expect you to pay. My family and I just returned from what was meant to be a relaxing stay at this resort, and I feel compelled to warn others. The marketing is incredibly deceptive, and our experience was marred by serious safety concerns, a lack of basic amenities, and a general feeling of being ripped off. Safety & Privacy - A Complete Disregard for Guests: The most alarming issue was the complete lack of security and privacy in the apartment. * No Internal Locks: You cannot lock your room from the inside. The main door can be opened at any time with a keycard. We were woken up daily by cleaning staff shouting “hola” and walking straight in because no "Do Not Disturb" signs are provided. We could have been asleep, getting changed, or anything. We felt so unsafe that we resorted to barricading the door with a stool every night. * Unlocked Backdoor: The second bedroom had a backdoor that, even when "locked" from the inside, could still be opened from the outside. This posed a huge security risk, and we couldn't possibly let our child sleep in that room. Our child had to sleep in the master room for the entire stay, and we stayed in the second room with door. The Apartment - Unfit for Self-Catering & Filthy The apartment itself was poorly equipped and frankly, dirty. * Kitchen Failings: There is no oven, which is bizarre given the on-site Spar shop sells oven-cook pizzas, chips, and other frozen goods. The only plug sockets in the kitchen area are located directly beside the sink. Trying to use the kettle and toaster in a tiny, wet space felt genuinely dangerous. There is no other suitable indoor table for eating or playing games, just a high, uncomfortable kitchen island that's cluttered with your food prep items. * Shocking Lack of Cleanliness: The cleaning service is a joke. They make the beds, but that's it. * They do not sweep or mop the floors. We found a dead silverfish on the floor on day one, and it was still there when we left. * They do not wipe any surfaces, inside or out. The table mats and utensils had food residue from the previous guests. * The sofa bed was covered in what were clearly old pee stains. * We had to specifically ask them to replenish toilet rolls. * The shower had visible pink limescale and mould, likely because there's no extractor fan. The bathrooms are in a shared corridor connected by partition doors, and the shared shower cubicle had a persistent foul smell. * Poor Furnishings: There is virtually no storage space in the bedrooms; no cupboards and the tiny rail is useless for two people, so forget about unpacking. Our room was meant to have a double bed but instead had two separate singles pushed together. There was only one small sofa in the living area, which is inadequate for a family apartment. You also have to request an iron and ironing board if you

We have just returned from what I can honestly say was one of the best holidays we have had. Me and my husband stayed with our children 21, 18, 14 and 10. We stayed in a beach front villa with own pool which was absolutely fantastic. The whole villa was spotless and the pool was the icing on the cake! The cleaners came daily as did a member of staff to check the pool. All staff we encountered were polite, friendly and eager to help. The WhatsApp messaging was a great idea! We walked into the small nearby town of Arguinene daily which had a lovely selection of restaurants and a good few supermarkets (if going for a big shop get a taxi back it’s only €5!) we also went to Puerto Rico a few times which is much more touristy and was only €10 in a taxi. We had a lovely meal in a place called The Planet would highly recommend. There is plenty of shops, mcds etc to keep all ages happy. The spar shop on site had everything you needed and was reasonably priced. The infinity pool was lovely and we used the beach bar once (this was a wee treat as the drinks were a bit pricey) but for a day treat on holiday it’s a must! As for this concrete factory people need to get life!! Yeah there is a factory there, absolutely could not hear a hum (in fact we all said loads of times how peaceful the hotel was) just don’t look at it! A few wee tips for the hotel if guest arriving late maybe a bottle of water in the room or invest in a vending machine somewhere on site as there is nothing close by and maybe instead of a microwave in the room an air fryer would be better as there is nothing close oven. But other than that we can not fault this. We will absolutely be back it was just a perfect holiday for us all!

The rooms were spacious. The suite we reserved had an individual pool. The front reception staff was exceptional and very helpful. The reception area was beautifully decorated and amazingly clean and smelled so tropical. We highly recommend this hotel to anyone. The little store on the property had everything you might need without leaving the resort. They were reasonably priced!!