كورتيارد باي ماريوت كونواي

This stay occurred just last week and was extremely disappointing. The first night was tolerable, though the air conditioning in our room wasn’t working. The next morning, we discovered ants in the bathroom. On my way out, I stopped by the front desk and asked that someone clean the ants and spray the room while we were gone. Later that afternoon, I returned alone, took a shower, and was immediately bitten by ants while drying off. Ants were crawling all over the bathroom and the towels. I ended up with bites all over my feet. I went back downstairs to report it again—and instead of sending someone to take care of the problem, I was handed a can of ant spray and told to do it myself. I threw out the infested towels and sprayed the room. Once my travel companion arrived, I called the front desk myself to request a refund. We were told management would follow up, but no one ever did. We ended up leaving that day and checked into another hotel. The poor cleanliness, unsafe conditions, and unacceptable lack of response from staff made this one of the worst hotel experiences I’ve had. I would not recommend this property to anyone.

Other than the workout room not having A/C it was fine. Exercising in 85* room inside. Pricey because of baseball tournaments in Conway and loud in lobby.

Staff was outstanding. Courteous. Quiet rooms. Near shopping and restaurants. Clean fridge and microwave. One downer- spider in the bathroom. But we reached an agreement and I let it stay.