Cootamundra Caravan Park

It's an excellent park with probably the most level site we've been on. Friendly staff and friendly caravaners, which is probably due to the laid-back feel of the park. And Cootamundra is a cute little town that is well worth the visit. So highly recommended for a two or three day visit.

This accommodation proves that you don't need the luxury 5 star bells and whistles of flashier places to provide a memorable experience. We were assigned an ensuite cabin (#3). Turned out we had booked a family cabin. Two bedroom with a double and two single beds. Functional bathroom and kitchenette. Each room has it's own TV with all the channels. Covered carport outside the door, outside seating. The double bed was one of the most comfortable we have ever slept in during our travels. (I had such a deep sleep I didn't even snore!) The park is in a quiet street, but still in walking distance to shops, pubs, etc. and the CBD. The cabin itself was a brick building so there were no noise issues, even from passing vehicles and pedestrians. The lady at reception was very friendly and processed our arrival and departure swiftly and smoothly. Yes, it's in a caravan park, accommodation was basic,; dated, worn and far from modern. But it was comfortable, clean, neat and tidy. Bathroom was dated and basic. Shower a bit tight. We will definitely stay again when next in Cootamundra.

My husband and 2 adult children travelled to Cootamundra to visit my elderly mother who is in residential care. We arrived at 5 pm as we’d travelled a considerable way. I had booked a brick cottage with 2 bedrooms (a queen bed and 2 x single beds) given I had my adult children with me. I was hoping to bring my mother around for a meal. Instead, when we arrived we were directed to a small cabin containing a double bed and 4 bunk beds. When I returned to reception to say that there’d been a mistake, a grumpy woman advised me that the brick cottage had workers staying in it for a month and I couldn’t have it. She told me I must have booked with a third party. I showed her my confirmation email from the actual van park several weeks prior. She told me it didn’t matter as the others had preference given they were there for four weeks. There was no other similar accommodation available. While I understand the business model, I can’t understand the purpose of booking anything with this van park if you can be bumped on a whim. The issue could have been resolved simply with some appropriate communication prior to our arrival to let us know the change. It would have allowed us to make other arrangements if necessary. If I’d known the cottage wasn’t available I would have booked a hotel room with proper beds I suggested as a good will gesture we could be compensated in some way given we didn’t get the accommodation we requested. The women refused to budge and told me if I didn’t like it I could go somewhere else, which I would have done if it wasn’t so late. I will never stay in this park ever again while the current operators are there with such poor management and customer service. I can never trust that the accommodation I book will be available. Be aware, booking accommodation here is risky, you never know where you’ll end up.