Best Western Hotel Hebron

前台服務員態度良好。

第二次住，前台一男的溝通生硬

Struttura molto comoda per visitare la città e vicina alla stazione centrale e ai mezzi di trasporto. Ambienti comuni di recente, ricercata e ottima ristrutturazione. Ottima la scelta a colazione. Staff molto cortese. Camere di un livello diverso. Non ristrutturare e piccole. Non adeguato il materasso del letto troppo morbido, cuscini improponibili e indecente la tende nel bagno, veramente non igienica e non in linea con gli standard di Copenaghen e soprattutto con il prezzo richiesto del soggiorno, veramente alto.

Time to change from this 3-star hotel that is starting to feel a bit expensive and it is not really "elegant and luxurious" as they describe themselves. Not clearly informing about the lack of AC on these hot days is really bad (then you would have had a chance to change hotels). Very hot rooms with poor air and with open windows facing the courtyard where guests move around early in the morning, it makes it difficult to sleep. The problem has been there for a long time, as can also be seen from previous complaints on the internet. The breakfast is good but not very large and the space is cramped where guests sometimes have to stand and wait to get a seat, it is recommended to come down much earlier in the morning! The staff is of course informed but compensation - unfortunately it is not something you can imagine giving an old customer and member...

Hotel promised "Uncovered Valet Parking on site (DKK350 per day)". Was not available. Would not have booked this hotel if this was not offered. It was critical to me. Then hotel did not want to cancel my booking. So had to find much more expensive street parking every day in a busy city. Very unhappy!

Très bien situé, petit déjeuner copieux et très bon. Bien sûr comme dans beaucoup d'hôtels peu de place pour les valises ... Mais l'établissement est très propre. Le personnel est compétent et très sympathique : après notre séjour de 3 nuits dans cet hôtel, nous sommes partis en croisière une semaine. A notre retour, débarquement du bateau à 8h, mais notre vol étant tard le soir, ils ont gentiment accepté de garder nos valises la journée afin d'être plus libre pour visiter la ville. Très aimable, un grand merci à eux.