مراجعات25Hours Hotel Copenhagen Indre by

رد من مكان الإقامة: Thank you so much for your kind words! We're thrilled to hear you enjoyed the hotel, our team, and the location. We hope to welcome you back again soon!

رد من مكان الإقامة: Wow! Your kind words just made our day! 🌟 We're thrilled that you loved our funky vibe, friendly team, and prime location in the heart of Copenhagen. Sounds like you made the most of your stay—next time, we’ll be ready to welcome you back for even more great memories. See you soon! 😊✨Warm regards,Isabella and the team at 25hours Indre By

رد من مكان الإقامة: HI there Wow, what a fantastic review! We're thrilled to hear that everything was perfect. Hope to welcome you back soon for another great stay! 🌟😊"

رد من مكان الإقامة: Thank you for taking the time to share your feedback! We're thrilled to hear you still find our hotel very nice and comfortable—your comfort is our priority.We’re sorry to learn that this year’s breakfast didn’t meet your expectations compared to last year. We aim to offer a delicious and diverse selection, so your feedback is truly valuable. We'll pass your comments along to our kitchen team to see how we can continue improving.We hope to welcome you back soon and make your next stay even more enjoyable!Warm regards,Isabella and the team at 25hours Indre By

رد من مكان الإقامة: Dear Guest,Thank you for your fantastic review! We’re so glad to hear that you loved our location, fun interior, and friendly staff. It’s wonderful to know that you had such a positive experience with us.We’d be thrilled to welcome you back for another stay anytime!Warm regards,Isabella and the team at 25hours Indre By

رد من مكان الإقامة: Dear Guest,Thank you for sharing your feedback. We’re happy to hear that you found our location convenient, close to restaurants and shops. However, we regret that your experience didn’t fully meet expectations.We understand that our hotel’s design can feel a bit quirky, and the corridors may appear more mysterious than expected. We also appreciate your comments on water pressure and amenities. We’ll be looking into these areas to make improvements where possible.We hope you’ll consider staying with us again in the future.Warm regards,Isabella and the team at 25hours Indre By

رد من مكان الإقامة: Dear Appletotoro, Thank you so much for your amazing review! We're thrilled to hear that you enjoyed our stylish design, central location, and proximity to local attractions like the food market and coffee shops. We truly appreciate your high recommendation and are delighted that your stay was a memorable one.We look forward to welcoming you back soon!With kind regardsIsabella and the team at 25hours Indre by

رد من مكان الإقامة: HI there, Thank you so much for staying with us for a week and for sharing your thoughts! We're delighted to hear that you enjoyed the nuts – it's always the little things that make a stay special, right? 🌰✨We’re glad that you found our design to be charming, like a fairytale world. We strive to create a unique atmosphere, and it's great to hear that it resonated with you! As for the quality, we appreciate your feedback. We always aim to provide a cozy and memorable experience, and your comments will help us in our ongoing efforts to improve.Copenhagen can indeed be chilly, even in summer! A down jacket at night is definitely a wise choice. We hope you had a chance to explore and enjoy the city despite the cool weather.Thank you for the recommendation as well. We know every guest has their own preferences, and we're happy that you found a place that suits you perfectly.We hope to welcome you back if you ever want to experience our unique style again!Warm regards,Isabella and the team at 25hours Indre by

رد من مكان الإقامة: HI there, Thank you for taking the time to share your experience with us. I’m truly sorry to hear that your stay did not meet your expectations and left you feeling disappointed.I sincerely apologize if our front desk service came across as anything less than welcoming. We always aim to provide a warm and respectful experience for all our guests, and I regret that this was not reflected during your stay. Your feedback regarding the check-in experience has been noted, and we will address this with our team to ensure we handle all guest interactions with the highest level of courtesy and professionalism.I am also sorry to hear about the issues with the room, including the musty smell, the bed sheets, and the elevator situation. This is certainly not the standard we strive to maintain, and I apologize for any discomfort it caused. Our housekeeping and maintenance teams have been alerted to these concerns to ensure they are addressed promptly.Regarding the baby cot, I apologize for any confusion. We do recommend reserving cots in advance to ensure availability, but I understand your frustration and apologize if this was not communicated clearly during your stay.Your feedback is invaluable, and we’ll use it to make improvements. If you would like to discuss your experience further, please feel free to reach out directly.Thank you again, and I’m genuinely sorry that we didn’t provide the stay you were hoping for.Warm regards,Isabella and the team at 25hours indre by

رد من مكان الإقامة: Hi there Thank you for taking the time to share your detailed feedback. I’m genuinely sorry to hear that your stay with us was such a disappointment and fell far below your expectations.I apologize for the room allocation issues you faced. Our goal is to make each guest feel comfortable and valued, and I'm sorry that we failed to provide you with a room that suited your needs. We’ll certainly review our room assignment process to ensure that situations like this are handled with more consideration in the future.I'm also sorry to hear about the discomfort with the temperature, the bedding, and the mattress. It’s clear that our efforts to resolve your concerns did not meet your expectations, and for that, I apologize. Your comments have been shared with our housekeeping and maintenance teams to prevent similar situations from recurring.I understand your frustration with the communication process between our team and the booking platform. It should have been clearer and more efficient. I apologize for any inconvenience and the back-and-forth you experienced during this time.We take concerns about customer service very seriously, and I’m disappointed to hear that our front desk team did not provide the welcoming and supportive service that we pride ourselves on. I assure you that this feedback will be addressed internally to make necessary improvements.I regret that we didn’t create the comfortable and restful stay you were looking for, and I'm sorry if our hotel did not live up to the online impressions you had before your visit. If you would like to discuss your experience further or if there is anything we can do to make amends, please don’t hesitate to reach out to me directly.Thank you again for your feedback, and I hope that despite this experience, you found some enjoyment in your time in Copenhagen.Warm regards, Isabella and the team at 25hours indre by

رد من مكان الإقامة: Hi there Thank you so much for your wonderful feedback! We're thrilled to hear that you found our hotel beautiful and enjoyed your spacious room. It’s great to know that the free minibar snacks added a little extra delight to your stay – we love adding those small touches!We're especially happy that you captured some great memories with photos of our hotel's unique features. We always aim to create a space that's not only comfortable but also visually inspiring, so it’s fantastic to hear that you found it photo-worthy!Thank you for recommending us, and we hope to welcome you back for another memorable stay soon!Warm regards,Isabella and the team at 25hours indre by

رد من مكان الإقامة: Dear Guest,Thank you for your wonderful review! We’re so happy to hear that you enjoyed our cute hotel and found it comfortable and clean. It’s also great to know you loved our location and had fun exploring the area, especially the delicious hot dog stand nearby!We’d be delighted to welcome you back for another fantastic stay.Warm regards,Isabella and the team at 25hours Indre By

رد من مكان الإقامة: Hi there Thank you so much for your kind words! We're delighted to hear that you enjoyed the charming atmosphere of our hotel – it's wonderful to know that you found it a pleasure to explore.I’m glad your room was comfortable and clean, and that our central location added to your experience. It sounds like you made the most of the shopping opportunities nearby, which is one of the great perks of our location!And thank you for the hot dog stand recommendation! We love when guests share their favorite local finds – it’s all part of the adventure. 😊We hope to welcome you back for another great stay soon!Warm regards,Isabella and the team at 25hours indre by

رد من مكان الإقامة: Dear Colordancer, Thank you for taking the time to share your experience. I'm truly sorry to hear that your stay did not meet your expectations, and I appreciate you bringing these concerns to our attention.I apologize for the inconvenience you faced with carrying your luggage up the stairs and any frustrations you had with the room furnishings. We aim to create a stylish and comfortable environment, and I’m sorry that the design fell short in terms of practicality during your visit.I'm also sorry to hear that our breakfast selection didn’t meet your needs. We always strive to offer a diverse range of options, and your feedback will help us make improvements in this area.The issue you mentioned about finding your door open is certainly concerning, and I apologize for any discomfort it caused. I will investigate this with our housekeeping team to ensure that such incidents do not happen in the future. Additionally, I apologize for the billing error. I’m glad you caught it, and I appreciate your patience as we resolved the matter.I regret that your stay was not as comfortable as you expected, and I appreciate your honest feedback. If you would like to discuss your experience further or if there’s anything we can do to make amends, please feel free to reach out.Thank you again, and we hope that you'll consider giving us another chance in the future.Warm regards,Isabella and the team at 25hours indre by