Suburban Studios Copley Akron West

Worse experience ever! Needs cleaning and maintenance. Staff and management were very unfriendly and unprofessional. I wasn't greeted as a longterm member. I didn't feel welcomed. Room was filthy and needed maintenance, desperately. Appliances were old and cheap. The refrigerator leaked freon and caused me a medical emergency: I got dizzy and almost lost consciousness. The desk clerk didn't care! The manager also didn't care. She was rude and unprofessional. No breakfast and no workout room. Parking was average. I recommend avoiding this hotel. As a result of my health emergency, I had to cut my stay short. The clerk refused check me out and to refund any money for the remaining days. I had to contact corporate and file a complaint. I returned the next day and was finally checked out and given a receipt. I got a partial refund, eventually.

Any time I am in the Akron area I always stay at Akron West. Rooms are always clean and spacious. Staff is always kind, and ready to help at any time. The area is nice as well. I always recommend this hotel

Had a great stay here. The staff were all very personable. My room was clean. The place is surrounded by restaurants but there is also a kitchen in the room if you prefer to cook. I would definitely stay here again.