Lake Norman Inn and Suites

In general it was okay overall

Had to move rooms because of black mold taking over bathroom. 2nd room OK. Appears they had just done a minor renovation on the room

This property is being renovated and no where did it state that when i first booked or came onsite. In addition the machines in the fitness center were broken.

Sheets were dirty. Laid on top of covers and covered up with a towel. Had a long day of travel and was too tired to complain. Bathroom not clean.

We were in 426 - bath surround was cracked , toilet roll holder falling out of the wall. Dingy. Picture missing off the wall but hanger is still present. There is a constant deodorizer smell in room and hallways. 🙁

Lots of TLC needed to entice this traveler back Visiting the area to celebrate our anniversary for two days, we picked this hotel for location, positive reviews, and affordable price. Check in was easy and the staff helpful. However, our first room was dirty. The floor had not been vacuumed, and the bathroom and toilet had not been cleaned. The carpet in all the places we went in the hotel was well-worn and ought to be replaced. The in-room furniture was showing signs of regular use/abuse. We left the first room with bags in hand and went down to the lobby to report our findings, and to request a another room. The manager was apologetic and promptly gave us a different room. We appreciate that! It was cleaner, thank goodness, and the furniture a little better. One of the bedside lamp shades had spots of stain that looked like a cup of coffee had sprayed up onto it. The AC was not running, so I pulled the plug out, and plugged it back in. It worked the remainder of the stay. The drapes in the room were full length and would block the AC vents if drawn together, so we made do with the netted drapes, but come sunrise the room was too light to sleep soundly. We are generally easy to please and don't complain unless something is really bad. I would not stay here again (unless a complete remodel was done).