Beach Village at the Del, Lxr Hotels & Resorts

酒店實在安排不周，我訂的訂單是兩間房，我用美國當地電話打過3次，希望能安排相連房或相鄰的房間，其中2次沒人接聽，一次叫我等另一位同事處理等了超過5分鐘。當我check in時被通知兩間房分別在一頭一尾！和Trip.com的同事談論過，Trip.com的同事非常好，回應快速而且幫忙和酒店周旋，可是酒店方面層層需上級回報，手續官僚死板，我免麻煩就不追究了。酒店房間比較舊，隔音稍遜，除此之外，其他煮很好， 酒店的均理位置十分好，有私家通道往海灘，酒店內的餐飲水準也很高，景色一流！

Excellent in every way. Great food and dining. Room was fantastic. Rented bicycles and had a great 9 mile tour. Most of all, the staff from the beach to the pools to the spa to the dining to the roof staff, all were A+++. .

We absolutely love Beach Village at The Hotel Del! It has quickly become our favorite vacation spot and truly feels like our home away from home. Every time we visit, we’re greeted with warmth and genuine hospitality that keeps us coming back. The concierge team is incredibly helpful, attentive, and always eager to assist with any requests or questions we have. Their personalized service makes our stay seamless and relaxing. A special shout-out to Sasha, who has consistently gone above and beyond to make our experience memorable. She’s warm, attentive, and always makes us feel like VIP guests. Her friendly demeanor and dedication truly stand out and add a special touch to our visits. The valet and bellman staff are simply wonderful—friendly, efficient, and always ready to lend a helping hand. They make us feel welcomed from the moment we arrive, making parking and luggage handling effortless. Their professionalism and kindness consistently impress us. Overall, the staff’s genuine care and outstanding service make Beach Village at The Hotel Del our absolute favorite place to vacation. We appreciate the relaxing atmosphere, beautiful surroundings, and the incredible staff who make each stay special. We can’t wait to return and continue creating wonderful memories here!