مستخدم نزيل
6 يونيو 2025
I was very disappointed with Sol Sun Beach Apartments. The only real positives were the location and the pool area, which were both lovely. Unfortunately, everything else fell short. Breakfast was mediocre, and despite the pool being well maintained, there was no entertainment or atmosphere provided. What really stood out, though, was the poor service. Staff seemed disinterested and unapproachable — we often felt like a burden when ordering food or drinks. Neither my partner nor I received a single “hello” or “thank you” from bar or cleaning staff during our entire stay. It felt like there was zero hospitality or warmth in the place. To make matters worse, there was ongoing work in the room next door for most of the day, and we were woken up at 8am on several mornings with absolutely no prior warning. At night, getting rest was just as difficult — the rooms had zero soundproofing. We could clearly hear conversations from neighbouring rooms and constant noise from the busy street outside. If you’re only looking for a place to sleep and don’t mind noise or lack of atmosphere, the location is excellent. But if you’re hoping to relax and enjoy the resort itself, I’d recommend staying elsewhere. The staff would really benefit from customer service training, and the hotel should be more transparent about ongoing work and its facilities.
ترجمة