H10 Costa Adeje Palace

Séjour très agréable, hôtel avec de belles prestations et très bel accueil Le personnel très accueillants et le prestataire sur place fram super accueillant Noémie et Ilona ont été aux petits soins tout au long du séjour À refaire

Second year returning amd unfortunately not as good as before. Rooms a bit worn and really need a refresh, corridors to rooms similar, lots of stains on carpets noticed. Pool areas are great for children but lots of broken sun beds. Guys that staff the towel exchange rude and need some customer service training. The biggest let down of this hotel is the food, cold and inedible with other guests having no manners / etiquette and rudely push in front and use their fingers to select food instead of tongs provided. Restaurants beautiful in La Caleta so bed and breakfast adequate option. Manager at reception not helpful and can be dismissive, all other staff friendly and helpful. I would return if hotel revamped and food improved

Nous avons adoré cette hôtel Je le conseil Propre, bien situé, personnel très gentil Buffet bon et varié Restaurant dans le l'hôtel très bon Vraie all inclusive Mes enfants ont adoré et nous aussi .....................................

Looks good on the surface! Location lovely Food Shocking!!!! buffett fulll of greasy unrecognisable food!! Had to eat from paper plates and cups! No ice lollies available easter week! So many people went over the road to get pizza from another restaurant! Customer service centre rude and unhelpful!! Had to use the spa facilities after checkout! These were appalling and unclean! Such a shame as it has the potential to be fabulous!!! Poor quality would not go back

It's the only hotel I've ever been to that hasn't got a coffee station in the room and when we eventually got to our room it had a noisy building site for a view with a jammed sliding door to the balcony. Luggage hung around in the hallway until we could eventually check in. Our first impression wasn't one of luxury tbh however after a bit of going back and forwards with our travel agent. They eventually moved us to a new room which has a delightful view and sound of birds. The food is good and the entertainment team are brilliant not to mention the awesome water slide in the kids pool. Now I know what to expect we will come again but may sign up to the privilege club as it seems this is the only banding that allows you to have access to the roof top pool and certain other areas of the hotel. Great club for kids!

Two weeks stay for our anniversary. The hotel and grounds are lovely, well maintained and very clean. The kids pools are heated and very clean. The two main pools are fantastic, although a little chilly at this time of year. The adult only infinity pool is heated and delightful, we wasted many an hour here. There is also an indoor pool which we did not use. The staff across the board have been excellent, really friendly and really helpful. We had a standard room which looked over the garden area, the rooms are nice and clean with plenty of space. The balcony is area is also lovely, we had many a night playing card games as a family. The room is cleaned daily or on request and they do a good job, with the bed well made and fresh towels. The drinks on offer are excellent, brand named beers and nice wines. The food is where it falls down a bit Breakfast = 7.5/10 Lunch main area = 6/10 Lunch Pool bar = 9/10 Dinner = 7/10 Kids offering is limited, first time we have been to an all inclusive where there was not a dedicated kids offering. I do like how you can get a packet of crisps or some nuts as a bit of a snack. The kids club is good, our daughter enjoyed it and went back a few times. The gym is adequate for those who casual gym users like myself, but if you are seriously into it, then you will be disappointed. The WiFi has great coverage, all over the hotel and grounds but the speed is poor, I barley got 2mb which was just about enough for most things. The hotel backs onto a lovely walking path which allows you get to get out and about, see the sun rise from a great vista and get to some great beaches both black and golden sand. We still have three days of our holiday left, but we would 100% come back.