مستخدم نزيل
7 مايو 2025
The hotel is as described, albeit the rooms are dated and could do with being refurbished, service before the strike, good in general although lacking around the pools (we couldn’t work out if it was waiter service, they seemed to avoid eye contact to order round the pool, but insisted on delivering your drink if you ordered at the bar, very odd!) Food before the strike was very good, lots of choice, Italian, Asian, salads & roasted meats, which changed every day. Strikes, really marked the holiday for us, our last 2 days we were woken up at 8am (not early for most I know) to air horns, whistles, mega phones & firecrackers, which persisted through out the day around all parts of the hotel, it felt pretty hostile, although in fairness, all the strikers were no problem to pass just noisy. The strike appears to be in a dispute between a 4% vrs 6% pay rise island wide. Service during the strike was a bare minimum, reduced food services & options (no live cooking stations) paper plates, plastic cutlery and plastic cups. Very limited drinks options soft drinks and beer (although free, but it was not welcoming getting the drink) Staff in their own clothing. Not the end of the world, but not the same holiday. We were quite relieved to be going home late morning of the second day. The people still at the hotel have our sympathy, in addition to the strikes they have witnessed, there is a Farra world (outdoor live music venue for the canaries, behind the hotel) event tonight. On leaving the hotel they unsurprisingly didn’t ask us about our stay, there approach appeared to be pretend it’s not happening or maybe the staff checking us out would like the matters highlighted, depends on there position in the dispute I guess. In short when there’s not a strike, a good hotel, with very good food & service. During a strike not good at all for us
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